Mails sent by redmine received as SPAM.

Hello,

My environnment is :

Environment:
  Redmine version                          2.3.0.stable.11711
  Ruby version                             1.9.3 (i586-linux)
  Rails version                            3.2.13
  Environment                              production
  Database adapter                         Mysql2

1 - when I set up "Emission email address" with :

Ticket System <DoNotReplys@mydomain.com>

emails are detected as spam.
2 - If I set up "Emission email address" with only

<DoNotReplys@mydomain.com>

again emails are detected as spam.
3 - But when I set up "Emission email address" with

DoNotReplys@mydomain.com

emails are not yet considered as spam !

The problem is viewable in email headers (attached file). Have a look at List-Id's attribut, There is the problem.

So, how can I set up "Emission email address" like : Do not reply <sytem@mydomain.com> ?

email_issu.txt (3.92 KB) email_issu.txt

Replies (5)

RE: Mails sent by redmine received as SPAM. - Added by Markus Andree over 11 years ago

I have a similar interest/request under Plugin to manipulate email from and reply-to fields of em.... Perhabs I'll try to program something on that topic for myself, if there is no one, who has a solution for this. Only posting here to give you the link to my post.

RE: Mails sent by redmine received as SPAM. - Added by Jan Niggemann (redmine.org team member) over 11 years ago

So, how can I set up "Emission email address" like : Do not reply <sytem@mydomain.com> ?

This problem is not about redmine, as it's your MTA or MDA that classify an email as SPAM. Check which server software and version you (or your provider) use, or which filter chains are active.
You can then ask the expoerts in the appropriate forums.

RE: Mails sent by redmine received as SPAM. - Added by Markus Andree over 11 years ago

To pull the discussion back to its original thread (see Plugin to manipulate email from and reply-to fields of em...):
Jan I know the rfc, but in this case, its not the problem of the MTA/MDA or redmine. Instead it looks like the "Emission email address" field was never ment to be used as the OP tries to use it. mailer.rb automatically adds the <> in the List-Id field, and if you try to configure an address like "Ticket System <DoNotReplys@mydomain.com>" this leads to <Ticket System <DoNotReplys@mydomain.com>>, and if the List-Id field is checked by the MTA/MDA you will get trouble.

Because of this I linked my thread here, as my goal was not to use the "Emission email address" field to change the From: header, but to write a plugin that allows you to manipulate the header on a global/project/sender scope. And that would help the OP as well.

RE: Mails sent by redmine received as SPAM. - Added by Jan Niggemann (redmine.org team member) over 11 years ago

Opened #14792, thank you for pointing out the issue.

RE: Mails sent by redmine received as SPAM. - Added by Loïc Barreau over 11 years ago

Jan Niggemann wrote:

Opened #14792, thank you for pointing out the issue.

Thank you for considering the problem !

(1-5/5)

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