Redmine

The subject should be the subject of the created issue.

I am sorry my bad, the subject does show up. but is there any way to capture the sender's email address as well.

The sender is mapped to a redmine user (through the email address), for anonymous mails - none I know of.

thats exactly the problem here , attached is a screenshot to further your point, bounce anyone?

Got a solution, a very dirty hack with the basic Ruby I could muster. this patch writes the sender's email address in the newly created issue, no formatting but does the job.
replace redmine root\app\models\mail_handler.rb with the patched file to get the sender's email id in the issue body.
the patch is as below

# Creates a new issue
  def receive_issue
    project = target_project
    # check permission
    unless @@handler_options[:no_permission_check]
      raise UnauthorizedAction unless user.allowed_to?(:add_issues, project)
    end

    issue = Issue.new(:author => user, :project => project)
    issue.safe_attributes = issue_attributes_from_keywords(issue)
    issue.safe_attributes = {'custom_field_values' => custom_field_values_from_keywords(issue)}
    issue.subject = cleaned_up_subject
    if issue.subject.blank?
      issue.subject = '(no subject)'
    end
    #patched to write the sender's email id in the body of the new issue created
    issue.description = cleaned_up_text_body + "| This issue is reported by: #{email.header['from'].to_s} |" 

    # add To and Cc as watchers before saving so the watchers can reply to Redmine
    add_watchers(issue)
    issue.save!
    add_attachments(issue)
    logger.info "MailHandler: issue ##{issue.id} created by #{user}" if logger && logger.info
    issue
  end

anyone with a more elegant solution let me know!
thanks
iniy

Any progress on this?

Thank you.

Does anyone know if there is any progress?