Redmine

In our organization we are using Redmine for task management ( no software development, revision control etc) using only the "Issue tracking" module. Since almost every organization having more than 25 employees has an organizational hierarchy/structure, so have we. Since the original request was to track issues by organizational units, we replicated our hierarchy to Redmine. This means that every department is a project. For example, the CIO has three differenet departments under him like this

• CIO
1. Infrastructure
2. Maintenance
3. Service Desk

• CSO
1. Dep 1
2. Dep 2
3. Dep 3

NB! "Organization", "CSO" and "CIO" are projects also!

Out CEO wants to click on the organization and see for example all tasks which have been assigned to a specific person without knowing what department that person is currently working in.

At the moment I have solved this by adding every user to the "Organization" project. That way the CEO can filter all issues based on the assignee. By default only users specifically added to a project can be filtered on.

So, to put in a more general way: it would be nice, if users from subprojects could be used as a filter in the main project view. If listing issues for the main project, all issues from the subprojects will be displayed also so I think that adding this filtering function should not be a difficult problem to solve.