Received mail: Received: from MAILHUB2.domain.org (10.100.90.79) by MAILHUB4.domain.org (10.100.212.37) with Microsoft SMTP Server (TLS) id 14.2.247.3; Fri, 3 Aug 2012 16:33:11 -0700 Received: from CMSWEB1 (10.100.112.108) by mailhub.domain.org (10.100.90.80) with Microsoft SMTP Server id 14.2.247.3; Fri, 3 Aug 2012 16:33:10 -0700 From: To: Date: Fri, 3 Aug 2012 16:33:10 -0700 Subject: Form: Contact Redmine ISHelpDesk Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Message-ID: <8aa9a029-7b0a-46d7-b36f-825155da7a60@MAILHUB2.domain.org> Return-Path: access.domain.org@domain.org X-MS-Exchange-Organization-AuthSource: MAILHUB2.domain.org X-MS-Exchange-Organization-AuthAs: Anonymous MIME-Version: 1.0 priority: Low
Assignee: k= hott3
Contact Name: Bill
Contact Email: mylogin@yrmc.o= rg
Location: WC
Department: Information Systems (IS,L= N)
Device Name: pisv27
Phone Number: 5692
Cern= er Solution / Module: Not applicable

Description: test Username of person who had issue?test
Application Coach co= ntacted?
Name of AC/SME?
Software?Not applicable<= br> Has function worked before?
Is issue device specific?=
Patient Name?
FIN?
MRN?
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^[[4;36;1mSQL (0.1ms)^[[0m ^[[0;1mCOMMIT^[[0m MailHandler: plain_text_body priority: Low Assignee: mylogin Contact Name: Bill Contact Email: mylogin@domain.org Location: WC Department: Information Systems (IS,LN) Device Name: pisv27 Phone Number: 5692 Ce$ ^[[4;35;1mSetting Load (0.2ms)^[[0m ^[[0mSELECT * FROM `settings` WHERE (`settings`.`name` = 'default_language') LIMIT 1^[[0m ^[[4;36;1mProject Load (0.3ms)^[[0m ^[[0;1mSELECT * FROM `projects` WHERE (`projects`.`id` = 126) ^[[0m ^[[4;35;1mprojects_trackers Columns (0.3ms)^[[0m ^[[0mSHOW FIELDS FROM `projects_trackers`^[[0m ^[[4;36;1mTracker Load (0.2ms)^[[0m ^[[0;1mSELECT * FROM `trackers` INNER JOIN `projects_trackers` ON `trackers`.id = `projects_trackers`.tracker_id WHERE (`projects_trackers`.project_id = 126 ) AND ($ ^[[4;35;1mTracker Columns (0.3ms)^[[0m ^[[0mSHOW FIELDS FROM `trackers`^[[0m ^[[4;36;1mIssueStatus Load (0.1ms)^[[0m ^[[0;1mSELECT * FROM `issue_statuses` WHERE (LOWER(issue_statuses.name) = LOWER('New')) LIMIT 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assignee = 0) OR author = 1))) ^[[0m ^[[4;36;1mIssueCustomField Columns (0.4ms)^[[0m ^[[0;1mSHOW FIELDS FROM `custom_fields`^[[0m ^[[4;35;1mIssueCustomField Load (0.3ms)^[[0m ^[[0mSELECT * FROM `custom_fields` WHERE (is_for_all=1) AND ( (`custom_fields`.`type` = 'IssueCustomField' ) ) ORDER BY position^[[0m ^[[4;36;1mcustom_fields_projects Columns (0.3ms)^[[0m ^[[0;1mSHOW FIELDS FROM `custom_fields_projects`^[[0m ^[[4;35;1mIssueCustomField Load (0.2ms)^[[0m ^[[0mSELECT * FROM `custom_fields` INNER JOIN `custom_fields_projects` ON `custom_fields`.id = `custom_fields_projects`.custom_field_id WHERE (`custom_fiel$ ^[[4;36;1mIssueCustomField Load (0.2ms)^[[0m ^[[0;1mSELECT `custom_fields`.* FROM `custom_fields` INNER JOIN `custom_fields_trackers` ON `custom_fields`.id = `custom_fields_trackers`.custom_field_id W$ ^[[4;35;1mCustomValue Columns (0.3ms)^[[0m ^[[0mSHOW FIELDS FROM `custom_values`^[[0m ^[[4;36;1mIssueStatus Load (0.1ms)^[[0m ^[[0;1mSELECT * FROM `issue_statuses` WHERE 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