Redmine

Hi everyone,

My company is using Redmine 1.2 for project management and issue tracking for many things. I found 3 things that are very annoying and difficult to use Redmine by folks who are more used to emails. These are:

1). All the emails sent by Redmine with the reply to: set to the system email address for every post.
-- Can email notification be preconfigured to have the member 's email address as the reply: to field, who submits the post?

2). All posts need to be entered into Redmine by logging in.
-- Can the recipient who receives the email notification simply reply to the email to add a new post, as the email already has enough information about the ticket?

3). All the new tasks need to be created by logging in.
-- Can a member send an email with proper task / ticket information so that Redmine can create a task with the email body as the description part of the content?

Again, I am using Redmine 1.2, with no plug-ins or customization. Are there a newer version of Redmine or some any plugins that would shortcut these deficiencies?

Please help!