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[SOLVED] Problem with registration new user of the GMAIL (automatic archiving)

Added by Steimntz Figueiredo about 11 years ago

I was tried register myself but the email of Redmine.org did not arrive in the my inbox. After 2 days I sought help in the IRC (#redmine/freenode) and Craig Rodrigues helped me check the why I not received the confirmation email.

Log of talk:

SaXeTz
Have some problem in registration of new users of the Redmine.org?
SaXeTz
I'm not receiving the email of confirmation.
rodrigc
SaXeTz: is e-mail configured properly in your Redmine server?
SaXeTz
rodrigc: No, I'm not getting myself register in the http://www.redmine.org.
rodrigc
Saxetz: maybe check your Spam folder
SaXeTz
rodrigc: I'm 2 days seeing my gmail and I still have not received
SaXeTz
rodrigc: have a problem on the site?
rodrigc
Saxetz: what is your user ID on redmine.org?
SaXeTz
rodrigc: saxetz
SaXeTz
rodrigc: I tried to re-register but failed
rodrigc
saxetz: the only thing I can say is to check your spam folder
SaXeTz
rodrigc: I checked
rodrigc
saxetz: mail from redmine will look like this:
rodrigc
Date: Wed, 25 Sep 2013 19:50:18 +0200
rodrigc
From: noreply@redmine.org
rodrigc
and also, it will not have "To:"
rodrigc
do you have mail filters in Gmail which will reject mail if it does not have "To:"
rodrigc
?
SaXeTz
I discovered, was a problem with gmail
SaXeTz
I searched "noreply@redmine.org"
rodrigc
what was the problem?
SaXeTz
the new gmail labels
rodrigc
please explain?
SaXeTz
The e-mail was classified as promotional but was not listed
rodrigc
oh!!
SaXeTz
I'll take a screenshot
rodrigc
this is not a redmine bug
rodrigc
but can you post your solution to http://www.redmine.org/projects/redmine/boards
rodrigc
other users will benefit from your knowledge
SaXeTz
Yes, I'll post
rodrigc
glad you solved the problem
rodrigc
my id on redmine.org is rodrigc: http://www.redmine.org/users/82783
SaXeTz
seems to have been automatically archived, thanks rodrigc. I finished the register and post this
rodrigc
saxetz: where is your posting?
SaXeTz
I was still activated

I don't have filter for emails which contains redmine or noreply, is probable that the new layout of gmail (splitted by labels) has some bug that did not showed my confirmation email, so seems which Gmail is automatically archiving.