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File upload (sometimes) not working (Problem with Kaspersky Endpoint security)

Added by Thomas Koch about 10 years ago

File upload get stuck in progress bar

Problem:
It is only somtetimes possible to upload files. Often it works 2 times and not th third time. Like showed in the attached screenshot the upload hangs with the progress bar). There is no log (apache error log and $REDMINE_ROOT/log/*) information on server side, which lead my to proof the client.

Interresting is, that there is no proble on other computers with the same configuration.
So far only my system is having troubles

"Solution:"
So far I found out that the problem is solved, if I dissable the Kaspersky Endpoint Security on my client. It didn't helped to dissable features on Kapsersky (even if I dissabled all the problem remains). I had to stop the whole Kaspersky thing.

Server:
Environment:
  • Redmine version 2.4.2.stable (and tested also with 2.4.3)
  • Ruby version 1.9.3-p194 (2012-04-20) [x86_64-linux]
  • Rails version 3.2.16
  • Environment production
  • Database adapter Mysql2
    SCM:
  • Subversion 1.6.17
  • Git 1.7.10.4
Client:
  • Windows 7
  • Kaspersky Endpoint Security 10 (Version 10.2.1.23)
  • Browser (tested with Firefox 15.0.1 and 27.0, also Chrome 32.0.1700.107 and IE 9.0.8112.16421)
upload_fehler.jpg (109 KB) upload_fehler.jpg upload hangs