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Receive e-mail notifications on ticket creation without category
Added by Andreas Hartmann about 13 years ago
Hi everyone,
we have the following usage scenario:
- Redmine 0.8.0.devel.2478
- Redmine project per customer project
- Mailing list where the support team members are subscribed
I didn't find a way to accomplish the following:
- Customer creates ticket in project X, no category assigned (they'd forget anyways even if asked to assign one)
- Redmine sends notification to support mailing list for project X
Is it possible to configure Redmine for this scenario? Maybe in a more recent version?
TIA for your support!
Best regards,
Andreas