Added by Rainer Rutka over 12 years ago
Just a question: Is it possible to add a mandatory field with commtens a user
MUST fill in, if she/he changed the status of a ticket?
E.g.: Ticket -> Status -> Closed
+---------------------------+ | You closed a ticket ! | | Enter comment: | | _________________________ | . . . . +---------------------------+
2nd question: Is it possible to send this message to a mailing-list or
specific user?
Thanks in advance!