Redmine

Description:¶

I'm trying to create new issues in redmine via email and so far all other fields pass through properly except for the start and due dates of the issue. Here's what I've done:

Step 1: I've included the proper overrides in the rake command that I use to poll the server:¶

rake -f [redacted other options] allow_override=start_date,due_date

Step 2: I've included the proper fields in my email to create the issue and written the date in the format that I've set in Redmine's global settings (in this example , DD/MM/YYYY):¶

...
Start date: 20/11/2012
Due date: 25/11/2012
...

The Problem¶

Unfortunately, the start and due dates are not passed through to the issue. They remain in the description of the issue instead of being used as issue attributes. I have tested the date format using YYYY-MM-DD which does seem to work however I need to have the date accepted in a specific date format (DD/MM/YYYY)

Question¶

Why doesn't Redmine accept dates in the format that is set within it's global settings?