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Can not import email from imap

Added by luigifab ! over 11 years ago

Hi,

I'm trying to import emails from my IMAP server.
But, all my emails are moved to fail folder.

rake redmine:email:receive_imap RAILS_ENV="production" \
    host=imap.1and1.fr port=993 ssl=1 \
    username=MY_EMAIL_ACCOUNT_ADDRESS password=MY_EMAIL_ACCOUNT_PASSWORD \
    project=MY_PROJECT_ID tracker=MY_TRACKER_NAME unknown_user=accept no_permission_check=1 \
    move_on_success=inbox/read move_on_failure=inbox/fail \
    --trace

When I tried to create an issue by email, I use the email address of my admin user.
My email contains only the description of my new issue and email subject contains the issue subject.
So my email contains: user, subject and description.

When I tried to import emails from command line, there is no error, but email is moved to fail folder.
I don't understand where is the problem.

root@s15879177:/usr/share/redmine# rake redmine:email:receive_imap RAILS_ENV="production" \
> host=imap.1and1.fr port=993 ssl=1 \
> username=MY_EMAIL_ACCOUNT_ADDRESS password=MY_EMAIL_ACCOUNT_PASSWORD \
> project=redmine tracker=anomalie unknown_user=accept no_permission_check=1 \
> move_on_success=inbox/read move_on_failure=inbox/fail \
> --trace
(in /usr/share/redmine)
Please install RDoc 2.4.2+ to generate documentation.
** Invoke redmine:email:receive_imap (first_time)
** Invoke environment (first_time)
** Execute environment
** Execute redmine:email:receive_imap
root@s15879177:/usr/share/redmine#

Redmine 1.4.4.stable-mysql

Ruby version              1.8.7 (x86_64-linux)
RubyGems version          1.3.7
Rack version              1.4
Rails version             2.3.14
Active Record version     2.3.14
Active Resource version   2.3.14
Action Mailer version     2.3.14
Active Support version    2.3.14
Edge Rails revision       unknown
Application root          /usr/share/redmine
Environment               production
Database adapter          mysql
Database schema version   20120301153455

About your Redmine plugins
Redmine Local Avatars plugin   0.1.1
Redmine Checkout plugin        0.5
Redmine custom                 0.0.1
Redmine Apijs plugin           4.2.0


Replies (2)

RE: Can not import email from imap - Added by Jan Niggemann (redmine.org team member) over 11 years ago

Look at the log to see why the mail was rejected...

RE: Can not import email from imap - Added by luigifab ! over 11 years ago

Yes I have read it, but my log production.log tell nothing about rake import and fastcgi.crash.log is empty.

    (1-2/2)