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Not able to upload any file

Added by Sunny Jassal about 12 years ago

Hello,

I configured redmine a month ago and all is going well, however I cannot seem to upload an attachment. When I try to upload a file, it takes a while and then I get an Internal error message that tells me to contact the administrator and check the logs. I am not seeing any error in the production.log file. During the installation I know I had to run the below commands to get redmine work. I am thinking it has something to do with permissions on the folders.

sudo chown -R root:root redmine
sudo chown -R root:root redmine-YOURVERSION

Would anyone know what might be wrong? Am I even looking in the right place for logs? Any help will be greatly appreciated.


Replies (2)

RE: Not able to upload any file - Added by Etienne Massip about 12 years ago

Check RedmineInstall for correct permissions; that said a permission error should render an error trace in log/production.log.

Could you please post a screenshot of the Internal error?

RE: Not able to upload any file - Added by Sunny Jassal about 12 years ago

It was a permission issue. I executed the following on the entire redmine folder
sudo chown -R www-data:www-data redmine and it solved the issue. Thanks!

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