Setting a custom field to the value of the ticket id (with custom workflow plugin).
Added by Thomas Steinert over 10 years ago
Hi,
when a ticket is created I want to set the value of a custom field (named Number) to the #id of the ticket which is automatically assigned to the ticket after creation. The custom workflow plugin offers a after_save hook. When this hook is called I assume that the ticket number has been assigned at this point.
My problem is that I don't know how to change the value of a custom field within this hook as I don't understand how to take hold of the specific variable and how to get the ticket number.
I tried those two ways whereby status_id 12 means new/pendings and the custom field's id that I want to change is 9. The first way throws a Fixnum error and the second way just don't do anything.
if status_id_changed?
if status_id==2
update_attribute(custom_field_values[4], id)
end
end
and
if status_id_changed?
if status_id==2
custom_field_values[4] = id
end
end
Here are my specs:
Environment: Redmine version 2.4.3.stable Ruby version 2.0.0-p353 (2013-11-22) [x86_64-linux] Rails version 3.2.16 Redmine plugins: redmine_custom_workflows 0.0.4