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Recieve IMAP | Forbid creating new tickets

Added by Benjamin Eichel about 10 years ago

Hi,

first of all: Recieving emails via IMAP is working very well. I am able to answer on issues and can also create them via email. But I want to forbid creating issues via email. Our user should just have the option to answer on already existing isssues.

I have no idea where I can disable or forbid this feature while still being able to answer on issuses via mail. Maybe somebody here can give me a hint where to search. I have already taken a look at email.rake. No success.

Best Regards,
Ben