Redmine email spam
Added by Chad West about 10 years ago
I have Redmine set up to take in all email from an account on exchange, create a ticket and email the person back that a ticket has been created. A few services that have emailed the account do not have the ability to receive email, so Redmine gets the bounceback and goes into a spiral of trying to email the update for user and just continues over and over again. Just had 200+ emails over the weekend because of it.
I was wondering if there was a way to set a threshold on replies sent within a certain time frame or to a user to stop this if anyone knows.
Thanks in advance.
Redmine version 2.5.1.stable Ruby version 1.9.3-p545 (2014-02-24) [i686-linux] Rails version 3.2.17 Environment production Database adapter Mysql2 SCM: Subversion 1.6.11 Git 1.7.1 Filesystem Redmine plugins: clipboard_image_paste 1.8 projects_tree_view 0.0.8 redmine_contacts 3.2.17 redmine_contacts_invoices 3.1.4 redmine_custom_workflows 0.0.4 redmine_improved_searchbox 0.0.3 redmine_knowledgebase 3.0.4 redmine_logs 0.0.5 redmine_monitoring_controlling 0.1.1 redmine_people 0.1.8 redmine_zenedit 0.0.2 unread_issues 0.0.1