Try editing or adding a new user: Internal Server Error

Hello,
I installed Redmine on a local ubuntu machine. So far it looks good until I tried to add a new user. I get an internal server error. The production.log says:

Started GET "/redmine/users/new" for 192.168.178.46 at 2015-05-09 23:06:26 +0200
Processing by UsersController#new as HTML
  Current user: admin (id=1)
  Rendered users/_mail_notifications.html.erb (29.8ms)
  Rendered users/_preferences.html.erb (15.2ms)
  Rendered users/_form.html.erb (115.4ms)
  Rendered users/new.html.erb within layouts/admin (123.7ms)
Completed 500 Internal Server Error in 157ms

ActionView::Template::Error (bignum too big to convert into `long'):
    1: <%= labelled_fields_for :pref, @user.pref do |pref_fields| %>
    2: <p><%= pref_fields.check_box :hide_mail %></p>
    3: <p><%= pref_fields.time_zone_select :time_zone, nil, :include_blank => true %></p>
    4: <p><%= pref_fields.select :comments_sorting, [[l(:label_chronological_order), 'asc'], [l(:label_reverse_chronological_order), 'desc']] %></p>
    5: <p><%= pref_fields.check_box :warn_on_leaving_unsaved %></p>
    6: <% end %>
  lib/redmine/views/labelled_form_builder.rb:42:in `time_zone_select'
  app/views/users/_preferences.html.erb:3:in `block in _app_views_users__preferences_html_erb___918378323_35061348'
  app/helpers/application_helper.rb:1051:in `labelled_fields_for'
  app/views/users/_preferences.html.erb:1:in `_app_views_users__preferences_html_erb___918378323_35061348'
  app/views/users/_form.html.erb:50:in `_app_views_users__form_html_erb___620011611_37974600'
  app/views/users/new.html.erb:4:in `block in _app_views_users_new_html_erb___215261798_32296752'
  app/helpers/application_helper.rb:1044:in `labelled_form_for'
  app/views/users/new.html.erb:3:in `_app_views_users_new_html_erb___215261798_32296752'

My environment

Environment:
Redmine version 2.5.2.devel
Ruby version 2.1.2-p95 (2014-05-08) [arm-linux-gnueabihf]
Rails version 4.1.8
Environment production
Database adapter SQLite
SCM:
Git 2.1.4
Filesystem
Redmine plugins:
no plugin installed

Anyone ideas to fix the error? Or other hints? It would save my day.
Thanks Jon.

Replies (3)

RE: Try editing or adding a new user: Internal Server Error - Added by Toshi MARUYAMA over 9 years ago

Jon Bird wrote:

Environment:
Redmine version 2.5.2.devel
Ruby version 2.1.2-p95 (2014-05-08) [arm-linux-gnueabihf]
Rails version 4.1.8

Strange.

Environment production
Database adapter SQLite

RE: Try editing or adding a new user: Internal Server Error - Added by daniele strollo over 9 years ago

1 - Did you try to execute from shell (in the plugin dir /usr/share/redmine/plugins )?

bundle install

2 - Otherwise if you can give up the timezone settings... edit the file

/usr/share/redmine/lib/redmine/views/labelled_form_builder.rb

  def time_zone_select(field, priority_zones = nil, options = {}, html_options = {})
# COMMENT THE FOLLOWING LINE
#    label_for_field(field, options) + super(field, priority_zones, options, html_options.except(:label)).html_safe
  end

and restart apache.

Hope it will solve.

RE: Try editing or adding a new user: Internal Server Error - Added by Jon Bird over 9 years ago

Thanks.

The second hint worked. I commented the line in /usr/share/redmine/lib/redmine/views/labelled_form_builder.rb and everything runs fine.

Jon

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