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Regarding Redmine 500 server

Added by santhosh babu over 9 years ago

Hi,

I have installed Redmine 3.0.3 in Windows 7 and installed the plugins "csv_import_issues".
The plugins installation is sucessful and plugins is displayed in Redmine under plugins in Adminstration.
my problem is when import the csv file in Redmine.
I am facing the below listed error.

Internal error

An error occurred on the page you were trying to access.
If you continue to experience problems please contact your Redmine administrator for assistance.

If you are the Redmine administrator, check your log files for details about the error.

My environment setup is:

Environment:
Redmine version 3.0.3.stable
Ruby version 2.0.0-p645 (2015-04-13) [i386-mingw32]
Rails version 4.2.1
Environment production
Database adapter Mysql2
SCM:
Subversion 1.8.11
Git 1.9.5
Filesystem
Redmine plugins:
csv_import_issues 0.0.2

Any help to resolve the error.

Thanks & Regards
Santhosh


Replies (5)

RE: Regarding Redmine 500 server - Added by Volker Kopetzky over 9 years ago

Santhosh,

Some general remarks about csv importers.

Disclaimer: I just started using redmine so my comments are based on experiences with other tools/servers/importers.

sensitive to quotes

If some of your data is text that contains quotes, this might confuse the importer. My best imports were using comma , as field separator and double quotes " to enclose all texts.

date formats

If you have date or time fields, make sure that they match the redmine formats (I don't know which ones will redmine undestand but I doubt it will be flexible enough to interpret bhuddist calendars, for example;).

Do an export first

If possible, export data from redmine first and then try to match your csv import file as close as possible to the exported format.

If none of the remarks helps, can you provide us with some more details.

  • The first/header line of the csv file and a few lines of data.
  • the apache server error_log file

RE: csv import - Added by Volker Kopetzky over 9 years ago

There is an open issue at the plugin github:
https://github.com/stpl/csv_import_issues/issues/20

RE: Regarding Redmine 500 server - Added by santhosh babu over 9 years ago

Hi,

I reinstall the Gem Paperclip to the newer version.
still facing the same the Redmine 500 server.
I am tired by using this plugins.
Please suggest any other working plugins for Redmine 3.0.3 in windows 7.
It is urgent.
Please any help to come out of this issue.

Thanks & regards
Santhosh

RE: Regarding Redmine 500 server - Added by santhosh babu over 9 years ago

Hi,

I installed the Plugins-Csv_import_issues in the Redmine-2.6.6
it is working fine without any internal error but we need to comments the
line "Please the import file extension should be csv" in the script.

Thanks & regards
Santhosh

RE: Regarding Redmine 500 server - Added by santhosh babu over 9 years ago

Please any one help me to install
"CSV_import_issues" in Redmine-3.0.3 .
We are facing the above same error.

Thanks & regards
Santhosh

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