Updated workflow - Status showing that are not in workflow?
Added by Peter Sanchez almost 9 years ago
Every time I post to the forum I'm usually missing something painfully obvious so apologies in advance.
I had an existing workflow in place but we recently wanted to add a new status to help our process. I added "Ready for Demo" between "In Progress" and "QA Ready". See screenshots. Why do tickets have extra options in the status? For instance, "In Progress" tickets should have 4 options, "New" and "Ready for Demo", etc. but there are additional options "Resolved", "QA Ready"
QA Ready tickets should only have "In Progress" and "UAT Ready" for the options yet there is also "Ready", "Resolved" and "Info Needed"
Do I need to do anything after updating the work flow for existing projects or issues?
Thanks all!
| Screenshot 2016-02-09 19.35.30.png (90.4 KB) Screenshot 2016-02-09 19.35.30.png | All roles & trackers | ||
| Screenshot 2016-02-09 19.36.19.png (41.4 KB) Screenshot 2016-02-09 19.36.19.png | In progress tickets - extra options | ||
| Screenshot 2016-02-09 19.37.41.png (52.6 KB) Screenshot 2016-02-09 19.37.41.png | QA Ready ticket - extra options |
