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Restricting reminder emails to open / active tickets

Added by Dr. Ing. Dieter Jurzitza over 8 years ago

Dear listmembers,
in accordance to this description I added an automatic reminder email to collegues whose tickets are due within the next four days (or are readily due).
However, the filter

bundle exec rake redmine:send_reminders days=4 RAILS_ENV="production"

includes "stopped" und "resolved" tickets, only "closed" ones are savely ignored. This generates a lot of email noise that should not be present.

Is there any way to configure the "send_reminders" command in such a way that only active tickets are included in the reminder - activities?

Thank you very much for any feedback,
take care

Dieter Jurzitza