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Watcher gets no email notification

Added by Milan Brabec almost 8 years ago

Hi, I have long term trouble with a watcher not receiving any email. Having a vanilla Redmine v3.3.1, email notification works fine in general. But not for any watcher.
I have a private project (see "private project.png" snapshot). I have also notifications set properly (see "notification setting.png" snapshot). I have a role for a watcher with a read permissions to issues (see "watcher permission1,2,3.png" snapshot). And I have one TEST project's member called "Watcher" with the ""WatcherRole" assigned (see "watcher member.png" snapshot).
Having all this done, if some user "A" creates a task for user "B" and and adds the Watcher member as a watcher, the Watcher receives no email, no matter what changes are made to the issue. No email at all.
I am aware of the fact, the the "WatcherRole" has the read only access only to issues "Created by or assigned to" and tha the Watcher is no assignet to that issue. I do not want the Watcher to access the issue. I just want to notify him by email. (Even if it would be nice, if tha watcher may watch the issue, what is also given by his limited permissions.)
So, please, tell me, what do I do wrong?
Thanks million times!
Milan

Download all files
private project.png (54.8 KB) private project.png
notification settings.png (66.5 KB) notification settings.png
watcher permission1.png (60.8 KB) watcher permission1.png
watcher member.png (58.8 KB) watcher member.png
watcher permission3.png (64.2 KB) watcher permission3.png
watcher permission2.png (68.7 KB) watcher permission2.png

Replies (1)

RE: Watcher gets no email notification - Added by Joaquim Homrighausen almost 7 years ago

I'm seeing the same thing (with 3.3.0). I don't understand why the watcher is not receiving e-mail. S/he is not assigned to the project, nor the issue; but the issue was created by him/her via e-mail.

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