Mail messages from redmine are not sent only with one redmine system
Environment:
Redmine version 2.4.0.stable
Ruby version 1.9.3-p551 (2014-11-13) [x86_64-linux]
Rails version 3.2.15
Environment production
Database adapter Mysql2
SCM:
Subversion 1.8.3
Filesystem
Redmine plugins:
clipboard_image_paste 1.9
redmine_timesheet_plugin 0.7.0
Good day! Tell me, I use the Redmine configuration above (NGINX + Phusion Passenger). There are 2 configurations, one is responsible for tickets, the second for projects. They are located on the same server. In the ticket system, the notification system works if you send a test notification from the web console - they come to the mail. But in the second system, when copying similar settings - the letters do not come, according to the logging system I get 200 ok and that's it.
Below are the configuration files
Message when sending a test email from the admin console
rm-redmine sistem
tickets - tickets system
tail -fn0 /var/data/redmine/rm/log/production.log
Started GET "/admin/test_email" for 217.217.217.217 at 2025-01-23 16:12:16 +0300
Processing by AdminController#test_email as HTML
Current user: iadmin (id=70)
Rendered mailer/test_email.text.erb within layouts/mailer (0.1ms)
Redirected to https://domain name server/settings?tab=notifications
Completed 302 Found in 26.6ms (ActiveRecord: 0.6ms)
Started GET "/settings?tab=notifications" for 217.217.217.217 at 2025-01-23 16:12:16 +0300
Processing by SettingsController#index as HTML
Parameters: {"tab"=>"notifications"}
Current user: iadmin (id=70)
Rendered settings/_general.html.erb (3.8ms)
Rendered settings/_display.html.erb (3.4ms)
Rendered settings/_authentication.html.erb (2.6ms)
Rendered settings/_projects.html.erb (6.3ms)
Rendered queries/_columns.html.erb (3.1ms)
Rendered settings/_issues.html.erb (6.3ms)
Rendered settings/_notifications.html.erb (3.0ms)
Rendered settings/_mail_handler.html.erb (1.0ms)
Rendered settings/_repositories.html.erb (6.8ms)
Rendered common/_tabs.html.erb (36.9ms)
Rendered settings/edit.html.erb within layouts/admin (37.5ms)
Rendered admin/_menu.html.erb (2.2ms)
Rendered plugins/clipboard_image_paste/app/views/clipboard_image_paste/_headers.html.erb (0.7ms)
Rendered plugins/clipboard_image_paste/app/views/clipboard_image_paste/_add_form.html.erb (1.6ms)
Rendered layouts/base.html.erb (11.3ms)
Completed 200 OK in 56.3ms (Views: 48.9ms | ActiveRecord: 4.0ms)
There is nothing in the mail log file at this moment.
Here is an example of sending an example of sending from the ticket server, on which everything works
The message about sending is also positive if you send a letter from the administration console
tail -fn0 /var/data/redmine/tickets/log/production.log
2025-01-23 16:29:49 +0300 (23807) Started POST "/admin/test_email" for web it adress recepint at 2025-01-23 16:29:49 +0300
2025-01-23 16:29:49 +0300 (23807) Processing by AdminController#test_email as HTML
2025-01-23 16:29:49 +0300 (23807) Parameters: {"authenticity_token"=>"lNOc4tpmC0pDCLbHZ+UytWKlSPgTD+tAKE=="}
2025-01-23 16:29:49 +0300 (23807) Current user: iadmin (id=137)
2025-01-23 16:29:49 +0300 (23807) Rendering mailer/test_email.text.erb within layouts/mailer
2025-01-23 16:29:49 +0300 (23807) Rendered mailer/test_email.text.erb within layouts/mailer (0.1ms)
2025-01-23 16:29:49 +0300 (23807) Rendering mailer/test_email.html.erb within layouts/mailer
2025-01-23 16:29:49 +0300 (23807) Rendered mailer/test_email.html.erb within layouts/mailer (0.1ms)
2025-01-23 16:29:56 +0300 (23807) Redirected to https://domain/settings?tab=notifications
2025-01-23 16:29:56 +0300 (23807) Completed 302 Found in 6276ms (ActiveRecord: 7.5ms)
2025-01-23 16:29:56 +0300 (23807) Started GET "/settings?tab=notifications" for web it adress recepint at 2025-01-23 16:29:56 +0300
2025-01-23 16:29:56 +0300 (23807) Processing by SettingsController#index as HTML
2025-01-23 16:29:56 +0300 (23807) Parameters: {"tab"=>"notifications"}
2025-01-23 16:29:56 +0300 (23807) Current user: iadmin (id=137)
2025-01-23 16:29:56 +0300 (23807) Rendering settings/edit.html.erb within layouts/admin
2025-01-23 16:29:56 +0300 (23807) Rendered settings/_general.html.erb (2.1ms)
2025-01-23 16:29:56 +0300 (23807) Rendered settings/_display.html.erb (4.2ms)
2025-01-23 16:29:56 +0300 (23807) Rendered settings/_authentication.html.erb (3.0ms)
2025-01-23 16:29:56 +0300 (23807) Rendered settings/_api.html.erb (0.5ms)
2025-01-23 16:29:56 +0300 (23807) Rendered settings/_projects.html.erb (3.1ms)
2025-01-23 16:29:56 +0300 (23807) Rendered settings/_users.html.erb (6.1ms)
2025-01-23 16:29:56 +0300 (23807) Rendered queries/_columns.html.erb (3.8ms)
2025-01-23 16:29:56 +0300 (23807) Rendered settings/_issues.html.erb (7.6ms)
2025-01-23 16:29:56 +0300 (23807) Rendered queries/_columns.html.erb (2.1ms)
2025-01-23 16:29:56 +0300 (23807) Rendered settings/_timelog.html.erb (3.1ms)
2025-01-23 16:29:56 +0300 (23807) Rendered settings/_attachments.html.erb (0.7ms)
2025-01-23 16:29:56 +0300 (23807) Rendered settings/_notifications.html.erb (1.7ms)
2025-01-23 16:29:56 +0300 (23807) Rendered settings/_mail_handler.html.erb (0.8ms)
2025-01-23 16:29:56 +0300 (23807) Rendered settings/_repositories.html.erb (4.3ms)
2025-01-23 16:29:56 +0300 (23807) Rendered common/_tabs.html.erb (40.5ms)
2025-01-23 16:29:56 +0300 (23807) Rendered settings/edit.html.erb within layouts/admin (40.9ms)
2025-01-23 16:29:56 +0300 (23807) Rendered admin/_menu.html.erb (1.5ms)
2025-01-23 16:29:56 +0300 (23807) Rendering layouts/base.html.erb
2025-01-23 16:29:56 +0300 (23807) Rendered plugins/clipboard_image_paste/app/views/clipboard_image_paste/_headers.html.erb (0.3ms)
2025-01-23 16:29:56 +0300 (23807) Rendered plugins/easy_instant_messages/app/views/easy_instant_messages/_audio_tag.html.erb (0.1ms)
2025-01-23 16:29:56 +0300 (23807) Rendered plugins/easy_instant_messages/app/views/easy_instant_messages/_render_easy_instant_messages_box.html.erb (2.1ms)
2025-01-23 16:29:56 +0300 (23807) Rendered plugins/clipboard_image_paste/app/views/clipboard_image_paste/_add_form.html.erb (1.3ms)
2025-01-23 16:29:56 +0300 (23807) Rendered layouts/base.html.erb (10.1ms)
2025-01-23 16:29:56 +0300 (23807) Completed 200 OK in 59ms (Views: 50.0ms | ActiveRecord: 5.0ms)
2025-01-23 16:29:56 +0300 (23807) Started GET "/easy_instant_messages.json?key=1cb280188aaf93b88af9e6edbccb7" for web it adress recepint at 2025-01-23 16:29:56 +0300
2025-01-23 16:29:56 +0300 (23807) Processing by EasyInstantMessagesController#index as JSON
2025-01-23 16:29:56 +0300 (23807) Parameters: {"key"=>"1cb280188af4a4af9f9280eb7"}
2025-01-23 16:29:56 +0300 (23807) Current user: iadmin (id=137)
2025-01-23 16:29:56 +0300 (23807) Rendering plugins/easy_instant_messages/app/views/easy_instant_messages/index.api.rsb
2025-01-23 16:29:56 +0300 (23807) Rendered plugins/easy_instant_messages/app/views/easy_instant_messages/index.api.rsb (0.6ms)
2025-01-23 16:29:56 +0300 (23807) Completed 200 OK in 7ms (Views: 0.7ms | ActiveRecord: 2.1ms)
2025-01-23 16:29:56 +0300 (23807) Started GET "/easy_instant_messages.json?key=6ef78aa52ca2831e" for web it adress recepint at 2025-01-23 16:29:56 +0300
2025-01-23 16:29:56 +0300 (23807) Processing by EasyInstantMessagesController#index as JSON
2025-01-23 16:29:56 +0300 (23807) Parameters: {"key"=>"6ef78a31e"}
2025-01-23 16:29:56 +0300 (23807) Current user: baleksandr (id=119)
2025-01-23 16:29:56 +0300 (23807) Rendering plugins/easy_instant_messages/app/views/easy_instant_messages/index.api.rsb
2025-01-23 16:29:56 +0300 (23807) Rendered plugins/easy_instant_messages/app/views/easy_instant_messages/index.api.rsb (0.6ms)
2025-01-23 16:29:56 +0300 (23807) Completed 200 OK in 17ms (Views: 0.7ms | ActiveRecord: 11.9ms)
tail -fn0 /var/log/maillog Jan 23 16:33:38 redmine-fit sSMTP[4673]: Set Root="rm@domain" Jan 23 16:33:38 redmine-fit sSMTP[4673]: Set HostName="localhost" Jan 23 16:33:38 redmine-fit sSMTP[4673]: Set FromLineOverride="True" Jan 23 16:33:38 redmine-fit sSMTP[4673]: Set AuthUser="rm@domain" Jan 23 16:33:38 redmine-fit sSMTP[4673]: Set AuthPass="xxx" Jan 23 16:33:38 redmine-fit sSMTP[4673]: Set MailHub="smtp.yandex.ru" Jan 23 16:33:38 redmine-fit sSMTP[4673]: Set RemotePort="465" Jan 23 16:33:38 redmine-fit sSMTP[4673]: Set RewriteDomain="domain" Jan 23 16:33:38 redmine-fit sSMTP[4673]: Set UseTLS="True" Jan 23 16:33:38 redmine-fit sSMTP[4673]: Set TLS_CA_File="/etc/pki/tls/certs/ca-bundle.crt" Jan 23 16:33:38 redmine-fit sSMTP[4673]: Set MailHub="smtp.yandex.ru" Jan 23 16:33:38 redmine-fit sSMTP[4673]: via SMTP Port Number="465" Jan 23 16:33:38 redmine-fit sSMTP[4673]: Creating SSL connection to host Jan 23 16:33:38 redmine-fit sSMTP[4673]: SSL connection using ECDHE-RSA-AES128-GCM-SHA256 Jan 23 16:33:38 redmine-fit sSMTP[4673]: 220 mail-nwsmtp-smtp-production-main-87.sas.yp-c.yandex.net Ok 1737639218-cXYMuTEqM0 Jan 23 16:33:38 redmine-fit sSMTP[4673]: EHLO localhost Jan 23 16:33:38 redmine-fit sSMTP[4673]: 250 ENHANCEDSTATUSCODES Jan 23 16:33:38 redmine-fit sSMTP[4673]: AUTH LOGIN Jan 23 16:33:38 redmine-fit sSMTP[4673]: 334 VXNlcm5hbWU6 Jan 23 16:33:38 redmine-fit sSMTP[4673]: cm1AeW5keC5zY2FuQ== Jan 23 16:33:38 redmine-fit sSMTP[4673]: 334 UGFzc3dvcmQ6 Jan 23 16:33:38 redmine-fit sSMTP[4673]: JEw3JEJOdWxZVcx Jan 23 16:33:38 redmine-fit sSMTP[4673]: 235 2.7.0 Authentication successful. 1737639218-cXYMuTEOeqM0 Jan 23 16:33:38 redmine-fit sSMTP[4673]: MAIL FROM:<rm@domain> Jan 23 16:33:38 redmine-fit sSMTP[4673]: 250 2.1.0 <rm@domain> ok 1737639218-cXYMuTEOeqM0-3aH2diUB Jan 23 16:33:38 redmine-fit sSMTP[4673]: RCPT TO:<recepient address> Jan 23 16:33:38 redmine-fit sSMTP[4673]: 250 2.1.5 <recepient address> recipient ok 1737639218-cXYMuTEOeqM0-3aH2diUB Jan 23 16:33:38 redmine-fit sSMTP[4673]: DATA Jan 23 16:33:38 redmine-fit sSMTP[4673]: 354 Start mail input, end with <CRLF>.<CRLF> Jan 23 16:33:38 redmine-fit sSMTP[4673]: Received: by localhost (sSMTP sendmail emulation); Thu, 23 Jan 2025 16:33:38 +0300 Jan 23 16:33:38 redmine-fit sSMTP[4673]: Date: Thu, 23 Jan 2025 16:33:38 +0300 Jan 23 16:33:38 redmine-fit sSMTP[4673]: From: rm@domain Jan 23 16:33:38 redmine-fit sSMTP[4673]: Message-ID: <67924532a2ecd_5cff23ae27c72234@redmine-fit.ru-central1.internal.mail> Jan 23 16:33:38 redmine-fit sSMTP[4673]: Subject: Redmine test Jan 23 16:33:38 redmine-fit sSMTP[4673]: Mime-Version: 1.0 Jan 23 16:33:38 redmine-fit sSMTP[4673]: Content-Type: multipart/alternative;#015#012 boundary="--==_mimepart_67924532a16b3_5cff23ae27c721e7";#015#012 charset=UTF-8 Jan 23 16:33:38 redmine-fit sSMTP[4673]: Content-Transfer-Encoding: 7bit Jan 23 16:33:38 redmine-fit sSMTP[4673]: X-Mailer: Redmine Jan 23 16:33:38 redmine-fit sSMTP[4673]: X-Redmine-Host: host domain Jan 23 16:33:38 redmine-fit sSMTP[4673]: X-Redmine-Site: IT Tickets Jan 23 16:33:38 redmine-fit sSMTP[4673]: X-Auto-Response-Suppress: All Jan 23 16:33:38 redmine-fit sSMTP[4673]: Auto-Submitted: auto-generated Jan 23 16:33:38 redmine-fit sSMTP[4673]: List-Id: <rm.domain> Jan 23 16:33:38 redmine-fit sSMTP[4673]: Jan 23 16:33:38 redmine-fit sSMTP[4673]: Jan 23 16:33:38 redmine-fit sSMTP[4673]: Content-Type: text/plain; Jan 23 16:33:38 redmine-fit sSMTP[4673]: charset=UTF-8 Jan 23 16:33:38 redmine-fit sSMTP[4673]: Content-Transfer-Encoding: base64 Jan 23 16:33:38 redmine-fit sSMTP[4673]: Jan 23 16:33:38 redmine-fit sSMTP[4673]: Jan 23 16:33:38 redmine-fit sSMTP[4673]: ----==_mimepart_67924532a16b3_5cff23ae27c721e7 Jan 23 16:33:38 redmine-fit sSMTP[4673]: Content-Type: text/html; Jan 23 16:33:38 redmine-fit sSMTP[4673]: charset=UTF-8 Jan 23 16:33:38 redmine-fit sSMTP[4673]: Content-Transfer-Encoding: base64 Jan 23 16:33:39 redmine-fit sSMTP[4673]: . Jan 23 16:33:40 redmine-fit sSMTP[4673]: 250 2.0.0 Ok: queued on mail-nwsmtp-smtp-production-main-87.sas.yp-c.yandex.net 1737639220-cXYMuTEOeqM0-3aH2diUB Jan 23 16:33:40 redmine-fit sSMTP[4673]: QUIT Jan 23 16:33:40 redmine-fit sSMTP[4673]: 221 2.0.0 Closing connecton Jan 23 16:33:40 redmine-fit sSMTP[4673]: Sent mail for rm@domain (221 2.0.0 Closing connecton) uid=1001 username=redmine outbytes=3978
cat /var/data/redmine/rm/config/configuration.yml default: email_delivery: delivery_method: :sendmail sendmail_settings: arguments: "-i" attachments_storage_path: autologin_cookie_name: autologin_cookie_path: autologin_cookie_secure: database_cipher_key: rmagick_font_path:
cat /var/data/redmine/tickets/config/configuration.yml default: email_delivery: delivery_method: :sendmail sendmail_settings: location: /usr/sbin/ssmtp arguments: "-i" attachments_storage_path: autologin_cookie_name: autologin_cookie_path: autologin_cookie_secure: scm_subversion_command: scm_mercurial_command: scm_git_command: scm_cvs_command: scm_bazaar_command: scm_subversion_path_regexp: scm_mercurial_path_regexp: scm_git_path_regexp: scm_cvs_path_regexp: scm_bazaar_path_regexp: scm_filesystem_path_regexp: scm_stderr_log_file: database_cipher_key: rmagick_font_path: production: development:
What is the rm server configuration error and why does sending mail not work only on one