Added by Wil K99 almost 10 years ago
Hello.
First, I 'm sorry for my poor english. My office use redmine for tracking our project and planning to use ITIL. So I need plugin for time tracking of issue status (Not spent time).
1. How long when issue status changed from "new" to "In progress"?
2. How long when issue status changed from "In progress" to "Resolved"?
3. How long when issue status changed from "Feedback" to "In progress"?
I find and try many plugin but they can't answer my question. Can anyone help me? Please introduce plugin or appropriate method for me.
Thank you.
Hi,
Have you find your plugging plz ?
I am looking for the same plugging right now.
Regards,