Defect #10749
Error while fetching email from pop3 server
Status: | New | Start date: | ||
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | - | % Done: | 0% | |
Category: | Email receiving | |||
Target version: | - | |||
Resolution: | Cant reproduce | Affected version: |
Description
System info
Server OS: CentOS
Database: MySQL 5
Ruby 1.8.7
Rails 2.3.14
Redmine 1.3.2 Stable
While start rake redmine:email:receive_pop3, i see the next error
rake aborted!
undefined method `count' for nil:NilClass
If I clean mailbox, problem go away.
But sometime it occures again.
Trace attached.
History
#1
Updated by Jean-Philippe Lang about 10 years ago
Did you make any change to lib/redcloth3.rb
?
#2
Updated by Jean-Philippe Lang about 10 years ago
- Resolution set to Cant reproduce
#3
Updated by Andrey Krot about 10 years ago
No, i didn't.
It seems to me, that the problem is in som special messages in mailbox.
May be, this is a problem with Microsoft Exchange mail server.
This problem happen already 3 times.
#4
Updated by Etienne Massip about 10 years ago
Run the rake task with the --trace
argument to get the full trace of the exception.
And please check your production.log
file content.
Do you have any plugins installed (see SubmittingBugs)?
#5
Updated by Andrey Krot about 10 years ago
I've already run rake task with --trace parameter, and attached file is the result.
It's very dificult to get information from production.log, because the error occured on the real productive base, and there are too many lines in log file.
Of course, there are some plugins installed. There is the list of plugins.
Redmine Better Gantt Chart plugin 0.6.3
Redmine release notes plugin 1.1.0
Redmine Ft Import plugin 0.0.1
Smart issues sort plugin 0.2.5
Redmine Theme Changer 0.0.5
Redmine Wktime plugin 0.0.1
Issues XLS export 0.1.3
#6
Updated by Jean-Philippe Lang about 10 years ago
Could you save one of these emails in raw format (.eml) and post it here please?
#7
Updated by Andrey Krot about 10 years ago
- File message.7z.001 added
- File message.7z.002 added
The problem message in attachment.
I divide it into two files becaus of file size limitation
#8
Updated by Andrey Krot about 9 years ago
This issue does not solved. No ideas?
#9
Updated by Toshi MARUYAMA about 9 years ago
- Category set to Email receiving