Defect #16980
closed
Email Configuration - REDMINE 2.4.0.stable
0%
Description
Hi Guys
I am running REDMINE 2.4.0.stable on a CentOS 6.5. My environment details are as follows:
*Environment:
Redmine version 2.4.0.stable
Ruby version 2.1.0-p0 (2013-12-25) [x86_64-linux]
Rails version 3.2.15
Environment production
Database adapter MySQL
SCM:
Subversion 1.6.11
Git 1.7.1
Filesystem
Redmine plugins:
no plugin installed *
I have configured the configuration.yml file with our SMTP Server details to send out email notifications to different users on our REDMINE system.
However, I noticed that when we receive the emails, the "To" list doesn't show the receipient email address. It is empty. Also, it doesn't show any other details such as cc or bcc.
My email configuration settings are as follows:
"# default configuration options for all environments
default: # Outgoing emails configuration (see examples above)
email_delivery:
delivery_method: :smtp
smtp_settings:
address: mail.example.com
port: 25
domain: pantelintl.com
authentication: :login
user_name: redmine@example.com"
password: xxxxxxx "
Could any of you please provide me some assistance why the email address is not listed in the To list and why cc or bcc is also not listed in the emails that are coming from the REDMINE system?
Looking forward for useful assistance,
Regards
Jo
Files
Updated by Toshi MARUYAMA over 10 years ago
- File setting.png setting.png added
- Status changed from New to Closed
- Resolution set to Invalid
Updated by Jo V over 10 years ago
- File Redmine-EmailSettings.png added
- Status changed from Closed to Reopened
Hi Toshi
Thanks for your response.
I checked my Redmine settings and I confirm that I already have the settings that you have recommended.
Still, I don't see the bcc and cc. Also, my "To" list is still empty.
I am attaching my current email notification screen shot for your reference.
I would greatly appreciate your assistance in getting it resolved.
Regards
Jo
Updated by Toshi MARUYAMA over 10 years ago
- Status changed from Reopened to Closed
http://en.wikipedia.org/wiki/Blind_carbon_copy
The primary and secondary recipients cannot see the tertiary recipients.
Updated by Toshi MARUYAMA over 10 years ago
- File deleted (
Redmine-EmailSettings.png)
Updated by Toshi MARUYAMA over 10 years ago
I have deleted your attachment because it has real mail address.
Updated by Jo V over 10 years ago
- Status changed from Closed to Reopened
Hi Toshi
Thanks for deleting my attachment. I actually forgot that it contained a real email address.
I understand the fact that bcc recipients won't be displayed in the email notification.
However, the "To" list also doesn't display the email addresses of any one. It is just empty.
I also noticed that, even for the email notifications coming for this ticket update as well doesn't show my email address in the "To" list. It is empty.
Is this the way latest REDMINE builds are configured?
Looking forward for your response.
Regards
Jo
Updated by Toshi MARUYAMA over 10 years ago
- Status changed from Reopened to Closed
You should bcc setting off.
Updated by Jo V over 10 years ago
Thanks Toshi for your support.
I just tested it and it works..
Regards
Jo