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Feature #19153
open
Option to set ticket notification mails' "reply-to" header to ticket creator
Status:
New
Priority:
Normal
Assignee:
-
Category:
Email notifications
Target version:
-
Start date:
Due date:
% Done:
0%
Estimated time:
Resolution:
Description
I'd like to have the option to set the "reply-to" header for ticket notification mails to the person who created the ticket.
My use case is to correcly handle auto-answer mails from employees, so that a ticket creator gets a notification from an unavailable coworker when the creator assignes a ticket to the unavailable employee.
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