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Defect #22000

closed

Recieve email not workng to create issues

Added by ashwanth rao about 8 years ago. Updated about 8 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Email receiving
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Affected version:

Description

Receive email working only for existing tickets,but unable to create new issues
check below the rake trace settings

sudo su -c "sudo rake /usr/local/bin/rake redmine:email:receive_imap RAILS_ENV="production" host=servername port=993 ssl=true username=******@*****.com password=***** unknown_user=accept no_permission_check=1 project=asw tracker=bug,feature,support status=new priority=normal allow_override=project,tracker,status,priority,category,assigned_to,fixed_version,start_date,due_date,estimated_hours,done_ratio --trace"

  • Invoke /usr/local/bin/rake (first_time, not_needed)
  • Invoke redmine:email:receive_imap (first_time)
  • Invoke environment (first_time)
  • Execute environment
  • Execute redmine:email:receive_imap

Environment:
Redmine version 3.0.0.stable
Ruby version 1.9.3-p286 (2012-10-12) [x86_64-linux]
Rails version 4.2.0
Environment production
Database adapter Mysql2

Actions #1

Updated by Toshi MARUYAMA about 8 years ago

  • Status changed from New to Closed

Please use forum for question.
Your Ruby and Redmine are too old.

Actions #2

Updated by ashwanth rao about 8 years ago

  • Status changed from Closed to Reopened

I am using ubuntu 12.04 LTS.i cannot update the ruby further.

Actions #3

Updated by Toshi MARUYAMA about 8 years ago

  • Status changed from Reopened to Closed

There are many documents of manual Ruby installation.

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