Project

General

Profile

Actions

Defect #22077

open

PDF issue export

Added by Oleg Fedotkin about 8 years ago. Updated over 7 years ago.

Status:
Needs feedback
Priority:
Normal
Assignee:
-
Category:
PDF export
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Affected version:

Description

Hello.
I'm using redmine 3.2.0-stable, and also I'd like to emphasize there wasn't such problem when I was using 3.1.0-stable.
When I export issue to PDF, the file seems pretty corrupted if there're Cyrillic characters present (e.g. screenshot).

Affected browser version: 48.0.2564.82 Ubuntu 14.04 (64-bit)
On Firefox PDF export works perfectly.


Files

example.jpeg (414 KB) example.jpeg Oleg Fedotkin, 2016-02-18 09:49
centos7-mate.png (94.2 KB) centos7-mate.png Toshi MARUYAMA, 2016-02-18 12:03
example-google-chrome.png (31.8 KB) example-google-chrome.png Maksim Khitrin, 2016-04-04 14:16
example-adobe-reader.png (49.4 KB) example-adobe-reader.png Maksim Khitrin, 2016-04-04 14:16
issues (41).pdf (76 KB) issues (41).pdf Martin Šlemr, 2016-06-20 16:35

Related issues

Related to Redmine - Defect #22807: rbpdf 1.19.0 breaks the encodingNeeds feedback

Actions
Actions #1

Updated by Toshi MARUYAMA about 8 years ago

I don't know about your pdf viewer, but I think your its problem.

On my CentOS7.

$ LANG=C atril --version
MATE Document Viewer 1.12.2
$ rpm -qf `which atril`
atril-1.12.2-1.el7.x86_64

Actions #2

Updated by Maksim Khitrin almost 8 years ago

I have faced the same problem. Finally I found out that it happens when you open PDF document inside Google Chrome as it does when you download the file. But if you open it with Adobe Reader everything works fine.

My environment:
Environment:
Redmine version 3.2.1.stable
Ruby version 2.2.4-p230 (2015-12-16) [i686-linux]
Rails version 4.2.5.2
Environment production
Database adapter Mysql2
SCM:
Subversion 1.6.17
Git 1.7.10.4
Filesystem
Redmine plugins:
redmine_lightbox2 0.2.5

Actions #3

Updated by Toshi MARUYAMA almost 8 years ago

  • Related to Defect #22807: rbpdf 1.19.0 breaks the encoding added
Actions #4

Updated by Martin Šlemr over 7 years ago

Same problem happened to me.

  Redmine version                3.2.3.stable
  Ruby version                   2.0.0-p384 (2014-01-12) [x86_64-linux-gnu]
  Rails version                  4.2.5.2

Both redmine server and client are running Ubuntu 14.04. Your note is right, problem is related only to Chrome browser (actually 51.0.2704.84 (64-bit))

Actions #5

Updated by Martin Šlemr over 7 years ago

Update: PDF document isn't perfect in Firefox too (czech encoding is broken), Ubuntu's PDF Viewer (Evince 3.10.3) shows it correctly.

Actions

Also available in: Atom PDF