Defect #22077: PDF issue export - Redmine

Actions

Copy link

Defect #22077

open

PDF issue export

Added by Oleg Fedotkin almost 9 years ago. Updated over 8 years ago.

Status:

Needs feedback

Priority:

Normal

Assignee:

Category:

PDF export

Target version:

Start date:

Due date:

% Done:

Estimated time:

Resolution:

Affected version:

Description

Hello.
I'm using redmine 3.2.0-stable, and also I'd like to emphasize there wasn't such problem when I was using 3.1.0-stable.
When I export issue to PDF, the file seems pretty corrupted if there're Cyrillic characters present (e.g. screenshot).

Affected browser version: 48.0.2564.82 Ubuntu 14.04 (64-bit)
On Firefox PDF export works perfectly.

Files

Download all files

example.jpeg (414 KB) example.jpeg		Oleg Fedotkin, 2016-02-18 09:49
centos7-mate.png (94.2 KB) centos7-mate.png		Toshi MARUYAMA, 2016-02-18 12:03
example-google-chrome.png (31.8 KB) example-google-chrome.png		Maksim Khitrin, 2016-04-04 14:16
example-adobe-reader.png (49.4 KB) example-adobe-reader.png		Maksim Khitrin, 2016-04-04 14:16
issues (41).pdf (76 KB) issues (41).pdf		Martin Šlemr, 2016-06-20 16:35

Related issues

Actions

Copy link

Updated by Toshi MARUYAMA almost 9 years ago

File centos7-mate.png centos7-mate.png added
Status changed from New to Needs feedback

I don't know about your pdf viewer, but I think your its problem.

On my CentOS7.

$ LANG=C atril --version
MATE Document Viewer 1.12.2
$ rpm -qf `which atril`
atril-1.12.2-1.el7.x86_64

Actions

Copy link

Updated by Maksim Khitrin over 8 years ago

File example-adobe-reader.png example-adobe-reader.png added
File example-google-chrome.png example-google-chrome.png added

I have faced the same problem. Finally I found out that it happens when you open PDF document inside Google Chrome as it does when you download the file. But if you open it with Adobe Reader everything works fine.

My environment:
Environment:
Redmine version 3.2.1.stable
Ruby version 2.2.4-p230 (2015-12-16) [i686-linux]
Rails version 4.2.5.2
Environment production
Database adapter Mysql2
SCM:
Subversion 1.6.17
Git 1.7.10.4
Filesystem
Redmine plugins:
redmine_lightbox2 0.2.5

Actions

Copy link

Updated by Toshi MARUYAMA over 8 years ago

Related to Defect #22807: rbpdf 1.19.0 breaks the encoding added

Actions

Copy link

Updated by Martin Šlemr over 8 years ago

Same problem happened to me.

  Redmine version                3.2.3.stable
  Ruby version                   2.0.0-p384 (2014-01-12) [x86_64-linux-gnu]
  Rails version                  4.2.5.2

Both redmine server and client are running Ubuntu 14.04. Your note is right, problem is related only to Chrome browser (actually 51.0.2704.84 (64-bit))

Actions

Copy link