Redmine

And Redmine 0.8.0.stable.1611

Please describe how you receive the email in Redmine.

Jean-Philippe Lang wrote:

Please describe how you receive the email in Redmine.

Using RedmineReceivingEmails my config in postfix (/etc/alias) is:

redmine: "|/home/redmine/redmine-0.8/extra/mail_handler/rdm-mailhandler.rb -v --url http://redmine.cercomp.ufg.br --key keygenerate*"

keygenerate* => Go to Application settings -> Incoming emails, check Enable WS for incoming emails and enter or generate a secret key.

You need some more information?

Ok, use now:

redmine: "|/home/redmine/redmine-0.8/extra/mail_handler/rdm-mailhandler.rb -v --url http://redmine.cercomp.ufg.br --allow-override=Tracker,Category,Priority --key ***"

and my email:

Project: teste
Subject: Criando Ticket via email.
Status: Novo
Tracker: Suporte
Priority: Alto
Category: Projeto
Description: Teste criando ticket via email. :-)

But don't work, work only Status: Novo.

Please, make it a bit easier for me to see what is going wrong
I can't solve this problem if I'm not able to reproduce it.

And Redmine 0.8.0.stable.1611

0.8 doesn't exist at r1611

Project: teste
Status: Novo
Tracker: Suporte
Priority: Alto
Category: Projeto

Should I guess that you have a tracker named "Suporte", a priority named "Alto" and so on...?
And what is this list? the email body?

But don't work, work only Status: Novo.

What does "don't work" mean exactly? issue is not created?

Jean-Philippe Lang wrote:

Please, make it a bit easier for me to see what is going wrong
I can't solve this problem if I'm not able to reproduce it.

And Redmine 0.8.0.stable.1611

0.8 doesn't exist at r1611

I updated Redmine 0.8.0.stable.2132 (MySQL)

Project: teste
Status: Novo
Tracker: Suporte
Priority: Alto
Category: Projeto

Should I guess that you have a tracker named "Suporte", a priority named "Alto" and so on...?
And what is this list? the email body?

I have:

mysql> select * from trackers;
+----+---------------------+-------------+----------+---------------+
| id | name                | is_in_chlog | position | is_in_roadmap |
+----+---------------------+-------------+----------+---------------+
|  1 | Problema            |           1 |        1 |             0 | 
|  2 | Implementação       |           1 |        2 |             1 | 
|  3 | Suporte             |           0 |        3 |             0 | 
+----+---------------------+-------------+----------+---------------+
 

But don't work, work only Status: Novo.

What does "don't work" mean exactly? issue is not created?

Issue is create but don't replace (or set) Tracker, Priority and Category.

Sorry, my bad information, have patience with me.

I am using This functionality issue creation By Email.

I am Passing the following text in the email body

project:myprojectname
status:mystatusname
tracker:mytrackername
priority:mypriorityname

I am executing the following rake task

rake redmine:email:receive_imap RAILS_ENV="production" host=myhostname port=myportnumber ssl=1 username=myemailaddress password=mypassword project=charityportal1 tracker=Tasks status=Open Priority=Critical allow_override=project,status,tracker,priority

The Issue is getting created on the following project with the values i have passed

But The Problem is that the whole email body is getting stored as email description

So What i mean to say is I dont want status,project,tracker,priority parameters to be stored as issue description.only the other things needs to stored as issue description

So My question is how can i filter all those things and store the issue description alone

karthikeyan rangaswamy wrote:

So My question is how can i filter all those things and store the issue description alone

Bump.
I would also like to be able to specify the "Description" attribute instead of the whole email getting dumped into it. Plus, I wish I could populate other issue attributes like "Start" or "Due Date" from the creation email.

I'm on Redmine 3.0.1.

I too am seeing tracker and priority not being updated after Redmine server received the email.

The server will update Status and Assignee.

MTA has ...unknown_user=ignore allow_override=tracker,priority,status,assignee in aliases.

Nothing in production.log

You should use user language or default language.
source:tags/3.0.2/app/models/mail_handler.rb#L336