Defect #24258: ERROR "MailHandler: an unexpected error occurred when receiving email: uninitialized constant User::RequestStore" when parsing emails from IMAP - Redmine

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Defect #24258

closed

ERROR "MailHandler: an unexpected error occurred when receiving email: uninitialized constant User::RequestStore" when parsing emails from IMAP

Added by Jan Hejl over 8 years ago. Updated about 8 years ago.

Status:

Closed

Priority:

Normal

Assignee:

Category:

Email receiving

Target version:

Start date:

Due date:

% Done:

Estimated time:

Resolution:

Invalid

Affected version:

3.2.1

Description

When parsing emails from IMAP mailbox with:

rake --trace -f /var/lib/redmine/Rakefile redmine:email:receive_imap RAILS_ENV="production" host=imap.excello.cz username=__username__ password=__password__

commands email parsing fails without any message. After modifying config/environments/production.rb to debug:

# config.action_mailer.logger = nil
config.action_mailer.logger = Logger.new("/var/log/redmine/production.log")
config.action_mailer.logger.level = Logger::DEBUG

production.log contains:

I, [2016-11-02T19:57:49.310669 #7196]  INFO -- : 
Received mail (14.9ms)
D, [2016-11-02T19:57:49.310796 #7196] DEBUG -- : Return-Path: <jh@excello.cz>
Received: from [IPv6:2001:67c:1590:0:79b4:dfe9:fad6:f2c6] (unknown [IPv6:2001:67c:1590:0:79b4:dfe9:fad6:f2c6]) (using TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits)) (No client certificate requested) by posta.excello.cz (Postfix) with ESMTPSA id 2DCEA2C8EDF for <ExcelloRedmine@excello.cz>; Wed, 02 Nov 2016 19:53:21 +0100
Date: Wed, 02 Nov 2016 19:53:20 +0100
From: Jan Hejl <jh@excello.cz>
To: ExcelloRedmine@excello.cz
Message-ID: <cbe84481-c70b-7506-d907-e4dbec380930@excello.cz>
In-Reply-To: <redmine.journal-13706.20161102160327.0f74b28fd64f7c94@excello.cz>
References: <redmine.issue-3523.20161012120731@excello.cz>
 <redmine.journal-13706.20161102160327.0f74b28fd64f7c94@excello.cz>
Subject: =?UTF-8?Q?Re:_[Virusfree_support_-_Feature_#3523]?=
 =?UTF-8?Q?_=28=C5=98e=C5=A1=C3=AD_se=29_Prispievanie_do_Redmine_pomocou?=
 =?UTF-8?Q?_emailu?=
Mime-Version: 1.0
Content-Type: multipart/alternative;
 boundary=------------6B6723D4BD3FE7422B9CE1DB;
 charset=UTF-8
Content-Transfer-Encoding: 7bit
X-Original-To: ExcelloRedmine@excello.cz
Delivered-To: excelloredmine@excello.cz
User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101
 Thunderbird/45.4.0

... cut message body ...

E, [2016-11-02T19:57:49.310971 #7196] ERROR -- : MailHandler: an unexpected error occurred when receiving email: uninitialized constant User::RequestStore

Environment:

Environment:
  Redmine version                3.2.1.stable
  Ruby version                   2.1.9-p490 (2016-03-30) [x86_64-linux]
  Rails version                  4.2.7.1
  Environment                    production
  Database adapter               Mysql2
SCM:
  Git                            2.7.3
  Filesystem                     
Redmine plugins:
  no plugin installed