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Feature #34635

open

Separated email template for "Closed" status.

Added by Tymofii Smyrnov almost 4 years ago. Updated almost 4 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Email notifications
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:

Description

Hi Team,

I need to a few strings in the email notifications for tickets which status changed to "Closed".
Is there any possibility to make a separated template specifically for this scenario?

I've looked through the forum but haven't found any information on this case.

Thanks in advance.

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 #1

Updated by Tymofii Smyrnov almost 4 years ago

*I need to add a few strings

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