Redmine

We are using Testrail for test management and execution. Testrail provides a Redmine integration so that testers can push a defect to Redmine. In general this works as expected.

Unfortunately there is an issue with Custom Fields. Redmine expects that the user who pushes a defect to Redmine has adminstrator privileges. I do not understand why.

Retrieving all trackers or the categories within a project do not require adminstration rights. Why is that handled differently with "Custom Fields"?

It would be great if the Rest API is changed so that it does not require administration privileges. Assigning administrator privileges to these users is not an option (-> Security Policy!)

Use Case: provide a simple way to enter all information concerning a defect right from within Testrail without having to edit the Redmine issue after it has been pushed from Redmine. At the moment that is not possible, because a user without administration privileges cannot retrieve the definition of a custom field.

Please have a look into this. Thank you.