https://www.redmine.org/https://www.redmine.org/favicon.ico?16793021292011-04-15T15:38:31ZRedmineRedmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=279682011-04-15T15:38:31ZЕвгений Золотин
<ul></ul><p>I have the same problem. Today I've noticed, that notifications from forum were not send. Looking through production.log file I've found the reason: 550 error - unknown accaunt. One of user's account has wrong e-mail, and other users can't recieve e-mail notifications. I've tried to send e-mail to this wrong adress with other good adresess from MS Outlook, and I've recieved the same bug from automatic admin's e-mail: 550 unknown account. But other users with good adresses got my test e-mail. When Redmine do send it's notifications and one of the e-mail adresses is wrong, nobody can recieve notifications. Seems that problem with Redmine.</p> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=376692012-04-25T08:29:11ZFabien Crespel
<ul></ul><p>This issue still occurs with <strong>Redmine 1.3.3</strong>.</p>
<p>When one project member with an invalid email address fails to receive a notification (e.g. <code>550 Recipient address rejected: User unknown in local recipient table</code>), subsequent notifications are <strong>not</strong> sent to <strong>any other member</strong> involved in the issue/project.</p>
<p>As the account involved is a generic account in my case, I disabled all notifications for it. But if for a reason or another a previously valid email address becomes invalid (employee leaving a company...), it will block notifications for everyone else - which I think is a <strong>major issue</strong>.</p> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=398462012-07-19T08:19:47ZPieter Smith
<ul></ul><p>Same problem on our server (Redmine 1.4.2). Also tried to change the <code>Blind carbon copy recipients (bcc)</code> option on the 'Redmine'.'Settings'.'Email notifications' page as a potential workaround, but it has no effect.</p> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=513652013-08-22T14:33:32ZMiodrag Milic
<ul></ul><p>The issue is still present</p> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=527442013-10-22T12:45:40ZMiodrag Milic
<ul></ul><p>Does anybody know some quick fix solution for this in source code ?<br />For instance parallel sending of mails to each user and so on ?</p> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=566852014-06-09T16:18:22ZJames H
<ul></ul><p>is this still like this?</p> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=577342014-07-25T00:10:42ZToshi MARUYAMA
<ul><li><strong>Has duplicate</strong> <i><a class="issue tracker-1 status-5 priority-4 priority-default closed" href="/issues/17318">Defect #17318</a>: Email Notifications Fails for All Members when One Email is Invalid</i> added</li></ul> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=577362014-07-25T00:13:44ZToshi MARUYAMA
<ul><li><strong>Has duplicate</strong> <i><a class="issue tracker-1 status-5 priority-4 priority-default closed" href="/issues/123">Defect #123</a>: One user's bad email address breaks all email notifications for everyone on a project</i> added</li></ul> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=594332014-10-27T18:01:50ZJames H
<ul></ul><p>+1</p> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=595432014-11-03T05:58:20ZGo MAEDA
<ul><li><strong>Related to</strong> <i><a class="issue tracker-1 status-5 priority-3 priority-lowest closed" href="/issues/6829">Defect #6829</a>: Emails not sent if server rejects one of the recipients</i> added</li></ul> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=595472014-11-03T06:20:47ZGo MAEDA
<ul><li><strong>Related to</strong> <i><a class="issue tracker-1 status-5 priority-4 priority-default closed" href="/issues/8733">Defect #8733</a>: Sending email fails when one of members has illegal characters in email address</i> added</li></ul> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=595492014-11-03T06:22:51ZGo MAEDA
<ul><li><strong>Related to</strong> <i><a class="issue tracker-1 status-5 priority-4 priority-default closed" href="/issues/5163">Defect #5163</a>: Rejection of one recipient by the SMTP server causes whole notification to be dropped</i> added</li></ul> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=595522014-11-03T06:33:00ZGo MAEDA
<ul><li><strong>Related to</strong> <i><a class="issue tracker-1 status-5 priority-4 priority-default closed" href="/issues/11167">Defect #11167</a>: Sending email notification to more than one users fail if one address email is invalid</i> added</li></ul> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=611412015-01-28T09:49:57ZDariusz Kowalski
<ul></ul><p>I have the same issue.<br />In our RM , we are connected do Ldap - there is many separated teams were people go in and go out even often. It is impossible to manage of that and disable each account manually. This is a big problem.<br />Anybody has solution for that issue?</p> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=611482015-01-28T20:40:33ZJames H
<ul></ul><p><a class="user active" href="https://www.redmine.org/users/97328">Dariusz Tanner</a><br />if you are connected to LDAP, why dont you just let LDAP handle the email addresses so you never have an invalid email address?</p>
<p>but still +1 to this issue. It also can still appear when using LDAP if the information in your LDAP is not correct. But that is a different underlying issue.</p> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=613822015-02-08T15:30:52ZToshi MARUYAMA
<ul><li><strong>Related to</strong> deleted (<i><a class="issue tracker-1 status-5 priority-4 priority-default closed" href="/issues/6579">Defect #6579</a>: Tree hierachy being currupted on multiple submissions of an issue</i>)</li></ul> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=621962015-03-12T07:16:03ZToshi MARUYAMA
<ul><li><strong>Has duplicate</strong> <i><a class="issue tracker-1 status-5 priority-4 priority-default closed" href="/issues/19360">Defect #19360</a>: the wrong mail in one of the redmine account will cause all mail stop sending</i> added</li></ul> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=629212015-04-08T15:03:49ZToshi MARUYAMA
<ul><li><strong>Related to</strong> <i><a class="issue tracker-2 status-1 priority-4 priority-default" href="/issues/19335">Feature #19335</a>: Allow setting user account settings to read-only fields (especially when using LDAP)</i> added</li></ul> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=658182015-09-06T09:43:12ZToshi MARUYAMA
<ul></ul><p>It seems Redmine.org has this problem, too.<br />I watch some forum messages on Redmine.org and I don't get notification.<br />Issue form have watchers list, but forum message form does not have.</p> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=670402015-11-03T05:25:59ZToshi MARUYAMA
<ul><li><strong>Has duplicate</strong> <i><a class="issue tracker-1 status-5 priority-4 priority-default closed" href="/issues/20912">Defect #20912</a>: First email notification isn't send to user</i> added</li></ul> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=710202016-05-19T15:14:41ZJohn Simmons
<ul></ul><p>I know this is getting pretty old, but I'm having this issue as well. I have all of my users set through LDAP, so there's no defective email addresses, but we added some people who have external email addresses, and they login through non-LDAP, and it breaks any project they are added to. So, 99% of my users are @companyA.com, and 1% are @companyB.com, and any project where someone from company B is added, stops sending emails all together.</p> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=735392016-09-14T12:25:45ZJW Fuchs
<ul></ul><p>+1</p>
<p>Just by looking at the list of related issues, this problem apparently has affected many redmine users. Is there any chance that there will be a solution anytime soon?</p> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=758602017-01-11T15:01:08ZJW Fuchs
<ul></ul><p>Any updates on this?</p> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=807762017-08-22T08:25:29ZKenan Dervisevic
<ul></ul><p>Hello, does anyone have a solution for this currently?</p> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=808732017-08-30T14:24:48ZGo MAEDA
<ul><li><strong>Related to</strong> deleted (<i><a class="issue tracker-1 status-5 priority-4 priority-default closed" href="/issues/11167">Defect #11167</a>: Sending email notification to more than one users fail if one address email is invalid</i>)</li></ul> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=808752017-08-30T14:24:54ZGo MAEDA
<ul><li><strong>Has duplicate</strong> <i><a class="issue tracker-1 status-5 priority-4 priority-default closed" href="/issues/11167">Defect #11167</a>: Sending email notification to more than one users fail if one address email is invalid</i> added</li></ul> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=808772017-08-30T14:58:39ZJan from Planio www.plan.io
<ul><li><strong>Related to</strong> <i><a class="issue tracker-2 status-5 priority-4 priority-default closed" href="/issues/26791">Feature #26791</a>: Send individual notification mails per mail recipient</i> added</li></ul> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=808792017-08-30T14:59:32ZJan from Planio www.plan.io
<ul></ul><p>This would be solved by <a class="issue tracker-2 status-5 priority-4 priority-default closed" title="Feature: Send individual notification mails per mail recipient (Closed)" href="https://www.redmine.org/issues/26791">#26791</a>.</p> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=816732017-10-19T19:32:21ZJuan Diego Iannelli
<ul></ul><p>+1</p> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=861732018-07-12T12:26:12ZHolger Just
<ul><li><strong>Has duplicate</strong> <i><a class="issue tracker-1 status-5 priority-4 priority-default closed" href="/issues/29226">Defect #29226</a>: Email delivery error: 550 Mailbox not found or access denied , there is an invalid email address</i> added</li></ul> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=871752018-09-10T20:26:49ZKen Zalewski
<ul></ul><p>This issue has persisted for years, and is now in the current version, 3.4.6.</p>
<p>It has affected us here at the Senate on multiple occasions when an employee leaves the Senate. That employee's email address is disabled/deleted, so any mail sent to that address returns a 550 SMTP error.</p>
<p>This has the end result of preventing ANY notifications from going out on a project where the terminated employee might be a member. This is bad behavior, and it's been reported multiple times by many Redmine users.</p>
<p>I am asking that this issue be prioritized. We depend on email notifications working properly, and we don't want project notifications to stop working just because one member on that project/group has a bad email address.</p> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=882542018-11-05T09:54:17ZRichard Holyoak
<ul></ul><p>I can confirm this is causing me problems too. If one person leaves the company then no-one receives emails.</p> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=882552018-11-05T09:59:33ZGo MAEDA
<ul></ul><p>Richard Holyoak wrote:</p>
<blockquote>
<p>I can confirm this is causing me problems too. If one person leaves the company then no-one receives emails.</p>
</blockquote>
<p>This issue will be resolved in upcoming Redmine 4.0.0. The patch <a class="issue tracker-2 status-5 priority-4 priority-default closed" title="Feature: Send individual notification mails per mail recipient (Closed)" href="https://www.redmine.org/issues/26791">#26791</a> has already been committed to the repository.</p> Redmine - Defect #8157: Redmine do not send notification emails if a recipients email address is not validhttps://www.redmine.org/issues/8157?journal_id=886322018-11-30T11:27:04ZGo MAEDA
<ul><li><strong>Status</strong> changed from <i>New</i> to <i>Closed</i></li><li><strong>Assignee</strong> deleted (<del><i>Jean-Philippe Lang</i></del>)</li><li><strong>Target version</strong> set to <i>4.0.0</i></li><li><strong>Resolution</strong> set to <i>Fixed</i></li></ul><p>Fixed by <a class="issue tracker-2 status-5 priority-4 priority-default closed" title="Feature: Send individual notification mails per mail recipient (Closed)" href="https://www.redmine.org/issues/26791">#26791</a>.</p>
<p>Setting the target version to 4.1.0 in order to add this issue to the changelog.</p>