Submissions » History » Version 5
Jean-Philippe Lang, 2008-06-16 07:34
| 1 | 1 | Jean-Philippe Lang | h1. Submitting Bugs |
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| 3 | Before submitting a bug report here, please make sure: |
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| 5 | * that you're using an appropriate Rails version (see [[RedmineInstall]]) |
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| 6 | * that your database is up to date, especially if you've just migrated from a previous version or revision (see [[RedmineUpgrade]]) |
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| 7 | * if your problem is related to svn (or any other scm), that the proper binaries are installed on your Redmine host (see [[RedmineRepositories]]) |
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| 9 | 2 | Jean-Philippe Lang | And have a look at the "bug list":http://www.redmine.org/projects/redmine/issues?query_id=1 to see if it has not already been reported. |
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| 11 | 1 | Jean-Philippe Lang | When filling a bug report, please give the following information with the description of your problem: |
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| 13 | 4 | Jean-Philippe Lang | * your database version (eg. Postgresql 8.2) |
| 14 | 5 | Jean-Philippe Lang | * your Ruby version (eg. ruby 1.8.6) |
| 15 | 3 | Jean-Philippe Lang | * your Rails version (eg. Rails 1.2.6) |
| 16 | 1 | Jean-Philippe Lang | * your Redmine version (pick the version number in the _Affected version_ field) and the exact revision (eg. r1142) if you're using repository code |
| 17 | * your scm binary version (eg. svn 1.4) if your problem is about scm integration |
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| 18 | * the error stack trace that you should find in the log file if your report is about an error. The message displayed by the app (eg. _...An error occurred on the page you were trying to access. If you continue..._) is useless here. |