Notifications are not working but able to send test email successfully

Instance Information:
Redmine 1.1.1.stable (MySQL)
ruby 1.8.7 (2011-06-30 patchlevel 352) [i686-linux]
rake, version 0.8.7
Gem 1.4.2

I am trying to debug the problem with notifications. If I try to send test email from settings/Email notifications, I am able to receive test email but no other user (including me) is receiving any notification.

Tried all the settings, debugging in log file etc but not able to find the problem.

Production log displays empty label "Sending email notification to:" even though the BCC option is set to off.
While sending test email production log displays email address next to "Sending email notification to:" label.

Need help very urgently.
Thanks

Replies (1)

RE: Notifications are not working but able to send test email successfully - Added by Kristjan Mustkivi almost 12 years ago

Hi,

I face the same problem: test email works and watchers get email notifications but assignees do not. "Sending email notification to:" in the production.log is blank.

Ubuntu Server
Redmine 1.3.2.stable (MySQL)
ruby 1.8.7 (2011-06-30 patchlevel 352) [x86_64-linux]
rake version 0.9.2.2
gem version 1.8.15

Googling shows quite a lot of threads with similar problems but no viable solution in my case (all migrations have been run, DB fields like users.mail_notification varchar(255) instead of tinyint/boolean).

So far a dead end.

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