email notification error (An error occurred while sending mail (535 5.7.8 Error: authentication failed: authentication failure )
Added by Gulab Pasha about 14 years ago
Hi,
I have configure redmine successfully and it is working fine except my email notification.
I have set my smtp details in email.yml config file but still when try to send an test mail it gives an error.
Please find below email.yml config settings.
delivery_method: :smtp
smtp_settings:
address: mail.sfdlabs.com
port: 25
domain: sfdlabs.com
authentication: :login
user_name: "redmine"
password: "my-password"
Please help.
Thanks,
Gulab Pasha
Replies (7)
RE: email notification error (An error occurred while sending mail (535 5.7.8 Error: authentication failed: authentication failure ) - Added by Felix Schäfer about 14 years ago
From the error you are getting from the SMTP server, your credentials are wrong. Please contact the administrator of you mail server for more information (he could e.g. have a look at the logs and might be able to tell you more about the problem.)
RE: email notification error (An error occurred while sending mail (535 5.7.8 Error: authentication failed: authentication failure ) - Added by Gulab Pasha about 14 years ago
Hi,
My error log says the same thing as below.
root@sfdlabs:/var/www/redmine/log# cat production.log | grep error
The following error occured while sending email notification: "535 5.7.8 Error: authentication failed: authentication failure
And I'm using correct authentication details. After setting email.yml config do i need to restart the service of redmine or it will tale automatically.
RE: email notification error (An error occurred while sending mail (535 5.7.8 Error: authentication failed: authentication failure ) - Added by Felix Schäfer about 14 years ago
Gulab Pasha wrote:
root@sfdlabs:/var/www/redmine/log# cat production.log | grep error
The following error occured while sending email notification: "535 5.7.8 Error: authentication failed: authentication failure
I meant the logs from the mailserver.
And I'm using correct authentication details. After setting email.yml config do i need to restart the service of redmine or it will tale automatically.
No, you have to restart redmine for changes to eamil.yml
to get picked up.
RE: email notification error (An error occurred while sending mail (535 5.7.8 Error: authentication failed: authentication failure ) - Added by Gulab Pasha about 14 years ago
Thanks,
I'm just new to the redmine. How do i restart redmine for changes to email.yml to get picked up.
(mongrel_rails start -e production -p 3000 -d)???
RE: email notification error (An error occurred while sending mail (535 5.7.8 Error: authentication failed: authentication failure ) - Added by Gulab Pasha about 14 years ago
and i can't find any error in my mail server log.
RE: email notification error (An error occurred while sending mail (535 5.7.8 Error: authentication failed: authentication failure ) - Added by Felix Schäfer about 14 years ago
In the redmine directory: mongrel_rails restart
.
RE: email notification error (An error occurred while sending mail (535 5.7.8 Error: authentication failed: authentication failure ) - Added by Gulab Pasha about 14 years ago
thanks now it is working fine.