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Restore deleted ticket

Added by Leap Sok over 12 years ago

Hi there,

For some reasons one staff has accidentally detected a ticket. We have the db back from the previous day and now looking for a best way to restore only a table which specific for the deleted ticket.

Can anyone advise how we can restore it back?

Thanks
Leap


Replies (1)

RE: Restore deleted ticket - Added by Eugene Hutorny over 12 years ago

Hi Leap,

I doubt there is an easy way of doing that.
IMHO, there are only two options:
  1. restore DB backup on another DBMS instance and copy the ticket related
    data from backup to production instance - requires some DBA skills
    for data copying
  2. setup another Redmine environment using the DB from backup
    and copy-paste ticket to the production environment. Although
    with this approach you will lose the ticket's history
    (1-1/1)