Redmine

This has always been an issue in other project tracking software I have been using.
When there are many tickets out there, it gets hard to track where feedback is required from you. Even if a ticket is set to "Feedback", it doesn't necessarily mean that it is you the feedback is needed from, meaning having a bunch of "Feedback" tickets aren't very helpful either.

I remember in an old project, what we used to do was after every reply we make in a ticket to someone (and want the other person to know about it and respond), for every single comment, we reassigned the ticket to the person we want a new response from. Even development related tickets that are assigned to us by clients we reassigned back to the client when communicating with each other, not because we want to assign the development task to the client who obviously can't program, but so that it would appear among the "assigned to me" list on their end and that they would have much better knowledge of what tickets require their feedback/responses.

Is what I've described considered good practice? If not, I would like to ask your opinions on a better style of making sure everyone knows where responses are expected of them.