New issues wont assign users
Added by kevin westerman over 7 years ago
Hi Redmine users,
I have a problem when I am trying to make a new issue: when i make a new issue and assign the issue to a user and make the issue redmine does not save the assigned user.
Does anyone have an idea what could be the problem?
I already checked my permissions and everything is normal and should be working. The "Issues can be assigned to this role" checkbox is checked for all of my roles.
Redmine info:
Environment: Redmine version 3.3.2.stable Ruby version 2.3.1-p112 (2016-04-26) [x86_64-linux-gnu] Rails version 4.2.7.1 Environment production Database adapter PostgreSQL SCM: Subversion 1.9.3 Git 2.7.4 Filesystem Redmine plugins: redmine_bootstrap_kit 0.2-devel redmine_checklists 3.1.5 redmine_contacts 4.0.6 redmine_contacts_helpdesk 3.0.7 redmine_default_group 0.0.1 redmine_ezsidebar 0.1.1 redmine_import_issues 1.0.0 redmine_issue_templates 0.1.4 redmine_jenkins 1.0-devel redmine_my_page_queries 2.1.7 redmine_questions 0.0.7 redmine_slack 0.2 scrum 0.16.2
Production.log log for when I make a new issue:
Started POST "/support//projects/chessol/issues" for 10.50.24.20 at 2017-05-02 16:46:04 +0200 Processing by IssuesController#create as HTML Parameters: {"utf8"=>"✓", "authenticity_token"=>"------", "form_update_triggered_by"=>"", "issue"=>{"is_private"=>"1", "tracker_id"=>"1", "subject"=>"Test Issue", "description"=>"Test Issue", "status_id"=>"1", "priority_id"=>"2", *"assigned_to_id"=>"6"*, "parent_issue_id"=>"", "start_date"=>"2017-05-02", "due_date"=>"", "estimated_hours"=>"", "done_ratio"=>"0", "custom_field_values"=>{"12"=>"", "23"=>""}, "deals_issue_attributes"=>{"deal_id"=>""}, "sprint_id"=>"1", "pending_effort"=>"0"}, "issue_template"=>"", "template_search_filter"=>"", "was_default_status"=>"1", "commit"=>"Create", "project_id"=>"------"} Current user: ------ (id=6) Rendered mailer/_issue.text.erb (1.1ms) Rendered mailer/issue_add.text.erb within layouts/mailer (1.6ms) Rendered mailer/_issue.html.erb (1.1ms) Rendered mailer/issue_add.html.erb within layouts/mailer (1.4ms) Redirected to ------/support/issues/2413 Completed 302 Found in 147ms (ActiveRecord: 12.8ms)
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Replies (2)
RE: New issues wont assign users - Added by kevin westerman over 7 years ago
[UPDATE]
When I try to make a issue with the scrum plugin and assign a user to it, it does work... but then when i try to make one with the redmineup CRM plugin or via the regular "New issue" method it does not assign any user.
RE: New issues wont assign users - Added by Jesus Ramos over 7 years ago
Hello:
I have seen that you have installed the plugin redmine_import_issues of Javiferrer.
I also installed the plugin too, but it does not appear active.
I added a line in Gemfile that proposed another user: Gem "soap4r-spox"
When I go to Administration, the plugin appears.
In permissions and roles too.
The problem is that I do not see any link to access this plugin anywhere
You can help.
Thank you