422: Unprocessable Entity in mail_handler
Added by Ingmar Heinrich almost 16 years ago
Hi there,
I'm trying to pipe emails into issues, using http://www.redmine.org/wiki/1/RedmineReceivingEmails, going the first option "Forwarding emails from your email server". The pipe from Postfix is working, but in the log I see
Parameters: {"action"=>"index", "allow_override"=>"priority", "controller"=>"mail_handler", "issue"=>{"project"=>"Support", "tracker"=>"Support"}, "key"=>"XXXXXXXXXXXXXXXX", "email"=>"From XXXXXXXXXXXXXXXX Wed Oct 15 17:27:48 2008\nReturn-Path: <XXXXXXXXXXXXXXXXXXX>\nX-Original-To: XXXXXXXXXXXXXXXXXXXXX\nDelivered-To: XXXXXXXXXXXXXXXXXXXX\nReceived: from XXXXXXXXXXXXXXXXX (XXXXXXXXXXXXXXXXXXXX [192.168.1.42])\n\tby XXXXXXXXXXXXXXXXXXX (Postfix) with ESMTP id XXXXXXXXX\n\tfor <XXXXXXXXXXXXXXXXXXXXXXXXx>; Wed, 15 Oct 2008 17:27:48 +0200 (CEST)\nReceived: from XXXXXXXXXXXXXXXXXXXX (XXXXXXXXXXXXXXXXXXXXXXX [192.168.2.220])\n\tby XXXXXXXXXXXXXXXXXXX (Postfix) with ESMTP id XXXXXXXXXXXXXX\n\tfor <XXXXXXXXXXXXXXXXXXX>; Wed, 15 Oct 2008 17:27:48 +0200 (CEST)\nReceived: by XXXXXXXXXXXXXXXXX (Postfix, from userid 10050)\n\tid XXXXXXXXXXX; Wed, 15 Oct 2008 17:27:48 +0200 (CEST)\nDate: Wed, 15 Oct 2008 17:27:48 +0200\nTo: XXXXXXXXXXXXXXXXXXXXXXXX\nSubject: sdvdsvvds\nUser-Agent: nail 11.25 7/29/05\nMIME-Version: 1.0\nContent-Type: text/plain; charset=us-ascii\nContent-Transfer-Encoding: 7bit\nMessage-Id: <XXXXXXXXXXXXXXXXXXXXXXX>\nFrom: XXXXXXXXXXXXXXXXXXXXXXX\n\nac\naa\nc\n"}
Completed in 0.22801 (4 reqs/sec) | Rendering: 0.00026 (0%) | DB: 0.00444 (1%) | 422 Unprocessable Entity [https://XXXXXXXXXXXXXXXXXX/mail_handler]
What might be the problem?
Thanks,
Ingmar
Replies (9)
RE: 422: Unprocessable Entity in mail_handler
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Added by Thomas Lecavelier almost 16 years ago
422 is an HTTP error added by WebDav. Check your svn/apache/webdav conf.
RE: 422: Unprocessable Entity in mail_handler
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Added by Ingmar Heinrich almost 16 years ago
Umm, there's no Webdav involved.
RE: 422: Unprocessable Entity in mail_handler
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Added by Ingmar Heinrich almost 16 years ago
Hi Thomas, could you be more verbose? I really would like to get this going.
RE: 422: Unprocessable Entity in mail_handler
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Added by Thomas Lecavelier almost 16 years ago
Try your setup without apache: you'll see that you're WebDAV will not bother you...
RE: 422: Unprocessable Entity in mail_handler
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Added by George Crawford over 15 years ago
I have the exact same error, but I don't understand any of the advice that Thomas Lecavelier gives. Can anyone help further on this problem?
RE: 422: Unprocessable Entity in mail_handler
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Added by Henrique Bastos over 15 years ago
I'm having this problem to. I'm running redmine from my local machine, so the url to access it is http://localhost:3000
Reading redmine's log redmine/log/production.log there is this entry:
Processing MailHandlerController#index (for 127.0.0.1 at 2009-03-02 12:30:57) [POST] Session ID: 7199ffdaa8111b282c52792d878660fa Parameters: {"action"=>"index", "allow_override"=>"", "issue"=>{"project"=>"myproject"}, "controller"=>"mail_handler", "key"=>"S66xCpNzSxfXYt4toiu9", "email"=>"From henrique@localhost Mon Mar 2 12:30:57 2009\n Return-Path: <henrique@localhost>\n X-Original-To: redmine@locahost\n Delivered-To: redmine@localhost\n Received: from localhost (henriquebastos.localhost [127.0.0.1])\n \tby localhost (Postfix) with SMTP id A37349D85C0\n \tfor <redmine@localhost>; Mon, 2 Mar 2009 12:30:34 -0300 (BRT)\n Subject: Test3\n Message-Id: <20090302153045.A37349D85C0@localhost>\n Date: Mon, 2 Mar 2009 12:30:34 -0300 (BRT)\n From: henrique@localhost\n To: undisclosed-recipients:;\n \n One more test3\n "} Completed in 0.00253 (394 reqs/sec) | Rendering: 0.00013 (5%) | DB: 0.00109 (42%) | 422 Unprocessable Entity [http://localhost/mail_handler]
The end of the log message says: 422 Unprocessable Entity [http://*localhost*/mail_handler]
Shouldn't it be http://localhost:3000/mail_handler ?
I'm sure that postfix is working properly.
I couldn't solve it yet, so I appreciate if anyone has a clue.
RE: 422: Unprocessable Entity in mail_handler
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Added by Vladimir Merkulov over 15 years ago
Hi Henrique,
I had the same problem with 422 error, though my goal was somewhat different (I tried to make a direct HTTP POST call to my redmine installation from Java environment to create an issue).
I can suggest the following:
1) Make sure your message body ends with a "newline" symbol ('\n');
2) Try doing the following trick: specify Project and Tracker parameters in email body and make sure they are the last lines in the message, e.g. you should get something like
Processing MailHandlerController#index (for 127.0.0.1 at 2009-03-02 12:30:57) [POST] Session ID: 7199ffdaa8111b282c52792d878660fa Parameters: {"action"=>"index", "allow_override"=>"", "controller"=>"mail_handler", "key"=>"S66xCpNzSxfXYt4toiu9", "email"=>"From henrique@localhost Mon Mar 2 12:30:57 2009\n From: henrique@localhost\n Subject: Test3\n \n One more test3\n \n Project: myproject\n Tracker: bug\n "}
Please, note the absence of "issue" HTTP parameter.
I do not know if these tricks are absolutely necessary neither do I imagine how they work, but this makes the job for me quite well and no more 422 errors
RE: 422: Unprocessable Entity in mail_handler
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Added by Andi S almost 15 years ago
i'm having the same issue.
This error only appears if mail is sent by an user which is not registered in System.
Any ideas how to solve that problem?
RE: 422: Unprocessable Entity in mail_handler
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Added by The Great Milenko over 14 years ago
Not sure if this will help anyone.. but at least I'll have an answer to my own question when I look for it again ;)
Whatever the email address is that you are sending the mail from needs to exist and it needs to have access to the project that you are sending it to..
Here is an example for what we are using for qmail with vpopmail..
cat .qmail-redmine-projectname | /usr/local/vpopmail/domains/domain.com/rdm-mailhandler.rb --url https://support.domain.com/redmine/ --key 6lFFAHvxFASnh654321 --tracker=support --project=projectname
so sending an email to redmine-projectname@domain.com will try and inject it into redmine as a support tracker.
https://support.domain.com/redmine/settings?tab=authentication
self-registration: manual account activation
It might be b/c of the self-registration settings.. but I have not had time to play with it..
Again hope this helps someone..
Thanks for redmine ;)