Installing Redmine (1and1 Dual Perfect Webhosting package)

Hi,

I've spent many hours trying to install Redmine but it's not working..

At first, do I have the correct package to run Redmine?
http://www.1und1.info/FirmenHomepageTariff <- It's in german but most of it is self-explanatory.
I'm trying to run Redmine on "1&1 Dual Perfect"
If you click on "Alle Profi-Features auf einen Blick" you're seeing more detailed information about this hosting package.

Features:
- SSH-Access
- Ruby
- CGI
- No root-access (not a feature but maybe the problem?)
- .htaccess

-------
Installation info:
When I try to run redmine, I'm getting an Application Error thrown from my .htaccess file.
I've installed all packages for 1.3.x
ruby 1.8.7 Rails 2.3.14 Rack 1.1.1

- The db migration also worked fine.
- I created a sub-domain targeting the "redmine/public" folder

Problem: neither fcgi nor cgi are working..

There's a tutorial for installing redmine on 1&1 server (but for a very old version of redmine.. http://schalanda.name/static/rails_on_rtr/rails_on_rtr.html -> the quick installation guide: http://schalanda.name/static/rails_on_rtr/rails_on_rtr.html#Quickstart)
He told people to rename the "dispatch.fcgi" to "dispatch.orig.fcgi" and put this into the dispatch.fcgi:

#!/bin/bash
export GEM_HOME="/kunden/homepages/29/d209963223/htdocs/executable/ruby/gems" 
export GEM_PATH=${GEM_HOME}
export RUBYLIB="/kunden/homepages/29/d209963223/htdocs/executable/ruby/lib:/usr/lib/ruby/1.8/" 
export RAILS_ENV="production" 

exec ./dispatch.orig.fcgi $@

I have no clue why (UNIX beginner..) but this also won't work.

Here my .htaccess

# General Apache options
<IfModule mod_fastcgi.c>
    AddHandler fastcgi-script .fcgi
</IfModule>
<IfModule mod_fcgid.c>
    AddHandler fcgid-script .fcgi
</IfModule>
<IfModule mod_cgi.c>
    AddHandler cgi-script .cgi
</IfModule>
Options +FollowSymLinks +ExecCGI
<pre>

</pre>
# If you don't want Rails to look in certain directories,
# use the following rewrite rules so that Apache won't rewrite certain requests
# 
# Example:
#   RewriteCond %{REQUEST_URI} ^/notrails.*
#   RewriteRule .* - [L]

# Redirect all requests not available on the filesystem to Rails
# By default the cgi dispatcher is used which is very slow
# 
# For better performance replace the dispatcher with the fastcgi one
#
# Example:
#   RewriteRule ^(.*)$ dispatch.fcgi [QSA,L]
RewriteEngine On

# If your Rails application is accessed via an Alias directive,
# then you MUST also set the RewriteBase in this htaccess file.
#
# Example:
#   Alias /myrailsapp /path/to/myrailsapp/public
#   RewriteBase /myrailsapp

RewriteRule ^$ index.html [QSA]
RewriteRule ^([^.]+)$ $1.html [QSA]
RewriteCond %{REQUEST_FILENAME} !-f
<IfModule mod_fastcgi.c>
    RewriteRule ^(.*)$ dispatch.fcgi [QSA,L]
</IfModule>
<IfModule mod_fcgid.c>
    RewriteRule ^(.*)$ dispatch.fcgi [QSA,L]
</IfModule>
<IfModule mod_cgi.c>
    RewriteRule ^(.*)$ dispatch.cgi [QSA,L]
</IfModule>

# In case Rails experiences terminal errors
# Instead of displaying this message you can supply a file here which will be rendered instead
# 
# Example:
#   ErrorDocument 500 /500.html

ErrorDocument 500 "<h2>Application error</h2>Rails application failed to start properly"

------

I'm getting 404 when I comment the "mod_cgi" part which let me assume that my apache don't support fcgi?
With dispatch.cgi and the standard htaccess file I'm getting an application error (as I said before)

Any ideas?
Any newbie mistakes? -.- spent 8 hours on this problem.

Replies (10)

RE: Installing Redmine (1and1 Dual Perfect Webhosting package) - Added by Ulrich Biskup almost 13 years ago

Hi Kai,
I am dealing with exact the same problem. I would love to run Redmine in my 1and1 Dual Perfect account.
If you get this problem solved please let me know.
Regards,
Ulli

RE: Installing Redmine (1and1 Dual Perfect Webhosting package) - Added by Joan Pons almost 13 years ago

Hi Kai & Ulrich

Same here. 1and1 Dual account waiting for redmine
Sorry if you expected a solution for this problem....
Regards,
Joan

RE: Installing Redmine (1and1 Dual Perfect Webhosting package) - Added by Markus Plutka almost 11 years ago

Hi Kai & Ulrich,

I've managed to get redmine running on my 1&1 Basic account.
Are you still interested in this?

Regards,
Markus

RE: Installing Redmine (1and1 Dual Perfect Webhosting package) - Added by raynald candelier over 10 years ago

Hi Markus,
I am very interested in installing Redmine on my 1&1 account.
for example, i would like to know how to enable Passenger.

thank you for your help

Regards
Raynald

RE: Installing Redmine (1and1 Dual Perfect Webhosting package) - Added by Markus Plutka over 9 years ago

Hey everybody,

this is a small tutorial from the top of my head. There might be other ways but this one worked for me.

Install Ruby > 2

cd ~ (Start in your htdocs ($HOME))
mkdir src
cd src 
wget http://cache.ruby-lang.org/pub/ruby/2.2/ruby-2.2.1.tar.gz (or newer)
tar xfz ruby-2.2.1.tar.gz
cd ruby-2.2.1
./configure --disable-install-doc --prefix=$HOME 
make && make install
cd ~

Edit paths and env
Edit ~/.bash_profile to look like this:

#!/bin/bash
export PATH=~/bin:$PATH
export GEM_HOME=~/lib/ruby/gems/2.2.0
export GEM_PATH=${GEM_HOME}

source ~/.bash_profile
ruby -v (Proper ruby version)

Create ~/.gemrc to disable doc generation for faster gem install (optional)

gem: --no-rdoc --no-ri

Install redmine & gems
Extract redmine install to your redmine folder

gem install bundler
bundle install --without test development rmagick

Domain config
Point your subdomain entry to your redmine folder/public

Fast CGI
Files in redmine folder/public folder

.htaccess

Options +ExecCGI +FollowSymLinks -MultiViews

RewriteEngine on
RewriteBase /

RewriteRule ^$ index.html [QSA]

RewriteRule ^([^.]+)$ $1.html [QSA]

RewriteCond %{REQUEST_FILENAME} !-f
RewriteRule ^(.*)$ dispatch.fcgi [QSA,L]

ErrorDocument 500 /500.html
ErrorDocument 404 /404.html

dispatch.fcgi (chmod 777 dispatch.fcgi)
substitute xx and yyyyyy according to your folder names (see with pwd)

#!/kunden/homepages/xx/dyyyyyyyyy/htdocs/bin/ruby

ENV['GEM_PATH'] = '/kunden/homepages/xx/dyyyyyyyyy/htdocs/lib/ruby/gems/2.2.0'
ENV['GEM_HOME'] = '/kunden/homepages/xx/dyyyyyyyyy/htdocs/lib/ruby/gems/2.2.0'
ENV['RAILS_ENV'] ||= 'development'

require File.dirname(__FILE__) + '/../config/boot'
require File.dirname(__FILE__) + '/../config/environment'

class Rack::PathInfoRewriter
  def initialize(app)
    @app = app
  end

  def call(env)
    env.delete('SCRIPT_NAME')
    request_uri = env['REQUEST_URI'].to_s
    parts = request_uri.split('?')
    env['PATH_INFO'] = parts[0]
    env['QUERY_STRING'] = parts[1].to_s
    env['REQUEST_METHOD'] ||= 'GET'
    @app.call(env)
  end
end

Rack::Handler::CGI.run Rack::PathInfoRewriter.new(RedmineApp::Application)

Proceed with install tutorial.

Use the 1&1 CGI monitor to debug.

Good look.

Markus

RE: Installing Redmine (1and1 Dual Perfect Webhosting package) - Added by Joachim R over 9 years ago

Hi Markus,
thank you for your tutorial, I was looking for that.

I did everything as you explained but I am getting the following error :

/kunden/homepages/XX/dYYYYYYYYY/htdocs/lib/ruby/gems/2.2.0/gems/actionpack-4.2.0/lib/action_dispatch/middleware/static.rb:106:in `call': undefined method `chomp' for nil:NilClass (NoMethodError)
        from /kunden/homepages/XX/dYYYYYYYYY/htdocs/lib/ruby/gems/2.2.0/gems/rack-1.6.0/lib/rack/sendfile.rb:113:in `call'
        from /kunden/homepages/XX/dYYYYYYYYY/htdocs/lib/ruby/gems/2.2.0/gems/railties-4.2.0/lib/rails/engine.rb:518:in `call'
        from /kunden/homepages/XX/dYYYYYYYYY/htdocs/lib/ruby/gems/2.2.0/gems/railties-4.2.0/lib/rails/application.rb:164:in `call'
        from /kunden/homepages/XX/dYYYYYYYYY/htdocs/lib/ruby/gems/2.2.0/gems/railties-4.2.0/lib/rails/railtie.rb:194:in `public_send'
        from /kunden/homepages/XX/dYYYYYYYYY/htdocs/lib/ruby/gems/2.2.0/gems/railties-4.2.0/lib/rails/railtie.rb:194:in `method_missing'
        from ./dispatch.fcgi:22:in `call'
        from /kunden/homepages/XX/dYYYYYYYYY/htdocs/lib/ruby/gems/2.2.0/gems/rack-1.6.0/lib/rack/handler/cgi.rb:33:in `serve'
        from /kunden/homepages/XX/dYYYYYYYYY/htdocs/lib/ruby/gems/2.2.0/gems/rack-1.6.0/lib/rack/handler/cgi.rb:9:in `run'
        from ./dispatch.fcgi:26:in `<main>'

Any idea what this could be ?
thanks
Joachim

RE: Installing Redmine (1and1 Dual Perfect Webhosting package) - Added by Markus Plutka over 9 years ago

Hi Joachim,

it seems that env['PATH_INFO'] is empty or not a string.

Maybe change dispatch.fcgi to this:

#!/kunden/homepages/XX/dYYYYYYYYY/htdocs/bin/ruby

ENV['GEM_PATH'] = '/kunden/homepages/XX/dYYYYYYYYY/htdocs/lib/ruby/gems/2.2.0'
ENV['GEM_HOME'] = '/kunden/homepages/XX/dYYYYYYYYY/htdocs/lib/ruby/gems/2.2.0'
ENV['RAILS_ENV'] ||= 'development'

require File.dirname(__FILE__) + '/../config/boot'
require File.dirname(__FILE__) + '/../config/environment'

class Rack::PathInfoRewriter
  def initialize(app)
    @app = app
  end

  def call(env)
    env.delete('SCRIPT_NAME')
    request_uri = env['REQUEST_URI'].to_s
    parts = request_uri.split('?')
    env['PATH_INFO'] = parts[0] || ''
    env['QUERY_STRING'] = parts[1].to_s || ''
    env['REQUEST_METHOD'] ||= 'GET'
    @app.call(env)
  end
end

Rack::Handler::CGI.run Rack::PathInfoRewriter.new(RedmineApp::Application)

This method seems to work for redmine < 2.5 only. Maybe it was a ressource problem in my case.
After all, it's not that fast.

Best regards,
Markus

RE: Installing Redmine (1and1 Dual Perfect Webhosting package) - Added by Joachim R over 9 years ago

Hi Markus,
thank you so much for your help.

I did not know for the version, so I went back an installed a version < 2.5. I also applied the change on dispatch.fcgi.

Testing from the command line or from the 1and1 interface (CGI test) are working.
But unfortunatly from a web browser, its not. I tweaked my .htaccess but I am still getting 500 error.

any idea of what this could be ?

Thanks again
best regards
Joachim

RE: Installing Redmine (1and1 Dual Perfect Webhosting package) - Added by addseo1119 addseo1119 over 9 years ago

Thanks!

RE: Installing Redmine (1and1 Dual Perfect Webhosting package) - Added by I B over 8 years ago

Joachim R wrote:

Hi Markus,
thank you so much for your help.

I did not know for the version, so I went back an installed a version < 2.5. I also applied the change on dispatch.fcgi.

Testing from the command line or from the 1and1 interface (CGI test) are working.
But unfortunatly from a web browser, its not. I tweaked my .htaccess but I am still getting 500 error.

any idea of what this could be ?

Thanks again
best regards
Joachim

Sorry to resurrect an old thread, but have you been able to resolve this issue. Anyone else have any ideas?

FWIW I am working with Redmine 3.2.0. Everything works correctly when running the_dispatch.fcgi_ using CGI Output Monitor, but when navigating to the page (redmine/public/) I get a 500 error.

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