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Trouble with Redmine fetching mail from IMAP server

Added by Chris Latson over 12 years ago

I'm having trouble getting Redmine to receive e-mails from an IMAP mail server.

So here's what I've done:
I opened "/etc/cron.d/jumpbox-redmine" and I added the following line:
*/10 * * * * redmine rake -f /path/to/redmine/appdir/Rakefile redmine:email:receive_imap RAILS_ENV="production" host=(our mailserver) username= password=(password)

I created a new user with my e-mail address associate with it. I sent test e-mails to with "Project: EmailTest" in the body. I created a project named "EmailTest", so if the e-mails were received properly they'd start a new issue under that project.

Well, it's not working. I send e-mails and nothing happens. I've done some research and I can't find any logs where they are supposed to be. I've tried using "root" and "redmineuser" in the script where it currently says "redmine" towards the beginning but it doesn't change anything.

Any assistance with this matter would be greatly appreciated.


Replies (1)

RE: Trouble with Redmine fetching mail from IMAP server - Added by Chris Latson over 12 years ago

Well, here's some more info on the system. Someone else set up the system (this is a client I inherited from someone else). It is running Redmine 1.1.23 on Jumpbox. I don't know what Ruby version, Rails version, or database its running unfortunately. I really need to get this working though.

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