Redmine

Hey Y'all,

We have a redmine installation (1.2.2.stable), and we have it set up such that when a new person emails it, it creates them as a user and opens a ticket for them. But, what we then have to do is manually add that new user to the relevant Project and then assign them the "Reporter" role to make it work the way we want.

My question is: Is there a way to automatically add a new, previously unknown user that emails the system to a Project, and additionally make their default role "Reporter" such that we don't have to do it manually every time for every user?

Does that make sense?

Thanks for any insight!!

-erich