Redmine hangs when trying to view settings page if email settings are enabled
Added by Jeroen van den Broek over 12 years ago
Whenever I create a copy of the configuration.yml.example file and try to set up a mail server, it makes Redmine hang forever when trying to visit the Settings page. The page just keeps loading indefinitely until I reset the service.
My mail settings as they are in configuration.yml:
production: email_delivery: delivery_method: :smtp smtp_settings: address: "smtp.ziggo.nl" port: 25 authentication: :plain domain: 'smtp.ziggo.nl' user_name: 'mymailaddress@home.nl' password: 'mypassword'
Note that Ziggo is my ISP and although the mail server is at smtp.ziggo.nl my mail address ends in @home.nl. I'm not sure if or how this is relevant, though since using sendmail results in the same problems, I'm guessing it's unrelated.
My production.log file has this as the last entry:
Started GET "/settings" for <IP> at 2012-08-16 16:16:24 +0000 Processing by SettingsController#index as HTML Rendered settings/_general.html.erb (47.7ms) Rendered settings/_display.html.erb (137.0ms) Rendered settings/_authentication.html.erb (36.6ms) Rendered settings/_projects.html.erb (41.8ms) Rendered settings/_issues.html.erb (96.9ms) Rendered settings/_notifications.html.erb (145.8ms) Rendered settings/_mail_handler.html.erb (15.7ms)
Note the lack of a "Completed 200 OK" or similar message at the end there.
Does this behavior sound familiar to anyone? What can I do to resolve this?
Relevant version info:
Environment: Redmine version 2.0.2.stable Ruby version 1.9.3 (x86_64-linux) Rails version 3.2.5 Environment production Database adapter Mysql2 Redmine plugins: no plugin installed
Replies (3)
RE: Redmine hangs when trying to view settings page if email settings are enabled - Added by Jan Niggemann (redmine.org team member) over 12 years ago
Shouldn't domain: 'smtp.ziggo.nl'
actually be domain: 'ziggo.nl'
?
RE: Redmine hangs when trying to view settings page if email settings are enabled - Added by Jeroen van den Broek over 12 years ago
I'm not sure, I've never been asked for a domain separate from the actual server's address. I did try both by the way, and both result in the same problem, sadly.
I also found out later today that if I run killall ruby
while the application is hanging on loading the Settings page, it actually finishes loading instantly and I can set up my mail settings, but after that no mail is ever sent.
RE: Redmine hangs when trying to view settings page if email settings are enabled - Added by Jeroen van den Broek about 12 years ago
I got it to work using GMail instead. Not the solution I would have preferred but I've spent enough time on this.