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Deleted redmine ticket

Added by filip stefanovski about 12 years ago

How can i revert back deleted redmine ticket
Is ticket flagged as deleted, or its deleted from database.

I also have mysql backup of the database, so if ticket is hard-deleted from database can someone help me to get back only that ticket from database dump?

Please help me :(


Replies (2)

RE: Deleted redmine ticket - Added by Etienne Massip about 12 years ago

No soft delete in Redmine, you'll have to get data back from your dump.

Recover the matching record in issues table and related records in journal* tables.

I don't have the DB schema in front of me, if there was some attachments/custom fields/related issues and revisions you'll probably have to restore data from associated tables.

If the issue was included in some subtasking structure then you'll have to rebuild the hierarchy after restore.

RE: Deleted redmine ticket - Added by filip stefanovski about 12 years ago

Dear Etienne,

Could you please guide me more precisely , because i don't know handle this please?

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