All of my projects are gone!!
Added by Hans Richter over 11 years ago
Today I logged in and it said my login and the other users' logins are invalid. I tried to recreate my account with the same name, logged in, and my projects are nowhere to be found. How can I recover my projects? This is very urgent, please assist any way you can.
Replies (2)
RE: All of my projects are gone!!
-
Added by Jan Niggemann (redmine.org team member) over 11 years ago
To few details, sorry.
- Are you the administrator of the machine?
- Are you the redmine administrator?
- Do you have access to the datbase?
- Is the DB on the same machine?
- Where is your machine located, under your desk, in you own datacenter, is it colocated or a VPS?
- Please indicate operating system name and version, ruby, rails and redmine versions, ...
I'd say that either someone hacked you or your DBA is pulling your leg...
RE: All of my projects are gone!!
-
Added by Hans Richter over 11 years ago
I did not setup a database. I started projects, created users for others. I was under the impression Redmine is a cloud app because I simply started creating projects and used it. One day, everyone's login and my projects were gone when we tried to sign in. If I were to setup a db, I would be the DBA and we would use our corporate server to host it.