Setting default ticket for new issues
Added by Tom Klino over 11 years ago
Hi,
Right now, when a user likes to create a new issue, the tracker stands on "Bug". Since most of my tickets are "Support" tickets, I would like it to stand on "Support" when I open a new issue, but still be able to change it to "Bug" if necessary.
I've looked around a bit but all I could find is how to set default trackers for new project, but none for new issues.
Any advice would be appreciated.
Replies (2)
RE: Setting default ticket for new issues
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Added by Cliff Pereira over 11 years ago
Not sure if you mean the same. But you can adjust the order of the trackers in the Administration/Trackers. The topmost should be the default tracker then.
RE: Setting default ticket for new issues
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Added by Tom Klino over 11 years ago
Yes! thank you! I can't believe I missed it...
Thanks.