Project

General

Profile

Forums » Help »

Help required on Authentication problem

Added by Matthias Frank over 11 years ago

Hello,

we run into a serious issue with our "old" Redmine installation. For the last 2 days every authentication fails with

Processing AccountController#login (for xxx.xxx.xxx.xxx at 2013-03-11 10:17:48) [POST]
Parameters: {"back_url"=>"http%3A%2F%2Fsrv2dd%3A3000%2F", "action"=>"login", "authenticity_token"=>"jhfkdsögjfsdjgfs", "username"=>"username", "controller"=>"account", "password"=>"[FILTERED]", "login"=>"Anmelden »"}
Failed login for 'maf' from xxx.xxx.xxx.xxx at Mon Mar 11 09:17:48 UTC 2013
Rendering template within layouts/base
Rendering account/login
Completed in 47ms (View: 0, DB: 0) | 200 OK [http://servername/login]

Before that we never had any issue with that.

Background information:
Redmine is installed on Windows 2008 R2 Server
The installation directory was never touched.
The installation '== 2011-07-11 v1.2.1' is installed (last entriy in CHANGELOG)

I can create a new user - successfully. But when I try to login is shows the same behavior.

What is the best to workaround or fix the issue? I was thinking about a fresh installation and to merge the old data into the new installation - but I'm not sure whether I run into compatibility issues with the old database and some new requirements?

Thanks for every help.

Matthias


Replies (2)

RE: Help required on Authentication problem - Added by Jan Niggemann (redmine.org team member) over 11 years ago

Hi Matthias,

"login"=>"Anmelden »"}

the  is strange.. perhaps encoding issues...? Was your database converted to / from UTF-8 recently?

RE: Help required on Authentication problem - Added by Matthias Frank over 11 years ago

Good question.

Not so far I know.
- there were no big update of components
- no was no manual triggered "translate" action
- there were no settings changed with purpose

I'm a little bit concerned about external references from Redmine to ???
- is there any ref to an SVN client or server system? (an old (empty) repository were removed)
- is there any ref to the domain (the domain has changed; the old server were removed and replaced.)

What I can see is, that the complete DB is still available (24GByte), all attachments are still there. So far I'm still in hope to save the history about our old errors.

Matthias

    (1-2/2)