Issue Creation Assistance needed -- RESOLVED

Added by thomas moretto over 10 years ago

I followed the wiki article (http://www.redmine.org/projects/redmine/wiki/RedmineReceivingEmails#Forwarding-emails-from-your-email-server) but am having problems sending mail to my alias.

Each time I test from command line, I receive "(stat failed)" inside my maillog.

I enabled Incoming Email inside application settings and generated a key.

Permissions on rdm-mailhandler.rb:
-rwxr-xr-x. 1 apache apache 7.5K Oct 22 15:23 rdm-mailhandler.rb

My /etc/aliases entry:

redmine: "|/opt/redmine/extra/mail_handler/rdm-mailhandler.rb --url http://redmine01.company.com --key generatedfrominsideredmine"

I am using this to test from command line
echo TEST | mail -s "TEST" redmine@redmine.company.com

/var/log/maillog snip

Jan 31 13:08:13 redmine smrsh: uid 8: attempt to use "rdm-mailhandler.rb --url redmine01.company.com --key generatedfrominsideredmine" (stat failed) Jan 31 13:08:13 redmine sendmail[26512]: s0VI8DBR026511: to="|/opt/redmine01/extra/mail_handler/rdm-mailhandler.rb --url redmine01.company.com --key generatedfrominsideredmine", ctladdr=<redmine@localhost.localdomain> (8/0), delay=00:00:00, xdelay=00:00:00, mailer=prog, pri=30732, dsn=5.0.0, stat=Service unavailable Jan 31 13:08:13 redmine sendmail[26512]: s0VI8DBR026511: s0VI8DBR026512: DSN: Service unavailable Jan 31 13:08:13 redmine sendmail[26512]: s0VI8DBR026512: to=<root@localhost.localdomain>, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=31756, dsn=2.0.0, stat=Sent

Replies (2)

RE: Issue Creation Assistance needed - Added by thomas moretto over 10 years ago

I got that issue solved by changing ownership and allowing permissions on rdm-mailhandler.rb file. Now my problem is listed below. I'm not sure what file the insufficient permissions is referring to.

Feb 3 09:09:12 redmine sendmail[6435]: s13E9Brt006435: from=root, size=224, class=0, nrcpts=1, msgid=<201402031409.s13E9Brt006435@localhost.localdomain>, relay=root@localhost Feb 3 09:09:12 redmine sendmail[6436]: alias database /etc/aliases.db out of date Feb 3 09:09:12 redmine sendmail[6436]: s13E9Ch6006436: from=<root@localhost.localdomain>, size=492, class=0, nrcpts=1, msgid=<201402031409.s13E9Brt006435@localhost.localdomain>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Feb 3 09:09:12 redmine sendmail[6435]: s13E9Brt006435: to=user@redmine.company.com, ctladdr=root (0/0), delay=00:00:01, xdelay=00:00:00, mailer=relay, pri=30224, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s13E9Ch6006436 Message accepted for delivery) Feb 3 09:09:12 redmine sendmail[6437]: alias database /etc/aliases.db out of date Feb 3 09:09:12 redmine sendmail[6437]: s13E9Ch6006436: to="|/etc/smrsh/rdm-mailhandler --url http://redmine01.company.com --key generatedfrominsideredmine --project=projectname", ctladdr=<mattl@localhost.localdomain> (8/0), delay=00:00:00, xdelay=00:00:00, mailer=prog, pri=30725, dsn=5.0.0, stat=Insufficient permission Feb 3 09:09:12 redmine sendmail[6437]: s13E9Ch6006436: s13E9Ch6006437: DSN: Insufficient permission Feb 3 09:09:12 redmine sendmail[6437]: s13E9Ch6006437: to=<root@localhost.localdomain>, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=31749, dsn=2.0.0, stat=Sent

here is the permission list on the mailhandler file:

file: opt/redmine01/extra/mail_handler/rdm-mailhandler.rb owner: root group: mail user::rwx user:mail:rwx user:apache:rwx group::r-x mask::rwx other::r-x

RE: Issue Creation Assistance needed - Added by thomas moretto over 10 years ago

Problem resolved.

There was an extra option I had to attach to the alias entry (--unkown-user=allow)

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