Profile Avatar does not display, however the images are being saved and can be retrieved by clicking on the profile image
Added by Sean van Leuven over 10 years ago
Linux redmine 3.2.0-4-amd64 #1 SMP Debian 3.2.54-2 x86_64 GNU/Linux
mysql Ver 14.14 Distrib 5.5.37, for debian-linux-gnu (x86_64) using readline 6.2
Hi, I have spent some time searching and am not able to find a solution. The issues that I have found that are similar have not pointed me to a workable solution.
Steps to Reproduce: In web browser ( tested with Safari and Chrome) log in and go to the profile page.
Click Edit to edit profile.
Add in an Avatar graphic. I selected a PNG.
Save the profile
Expected Results:
New Graphic will show for the profile that was edited.
Actual Results:
Profile Avatar image has a question mark and no image. However, if I click on the profile avatar I am taken to a page that displayed the image I added to the profile.
The attachment ID happens to be '20' The URL myURL/redmine/people/avatar?id=20&size=64 gives a 500 error however the URL myURL/redmine/attachments/20 shows the image I expected.
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Environment:
Redmine version 2.5.1.stable
Ruby version 1.9.3-p194 (2012-04-20) [x86_64-linux]
Rails version 3.2.17
Environment production
Database adapter Mysql2
SCM:
Subversion 1.6.17
Git 1.7.10.4
Filesystem
Redmine plugins:
redmine_agile 1.3.1
redmine_app__space 1.0.1
redmine_app_timesheets 1.3.11
redmine_contacts 3.2.17
redmine_issue_checklist 2.0.5
redmine_monitoring_controlling 0.1.1
redmine_people 0.1.8
redmine_watcher_groups 1.0.1
redmine_zenedit 0.0.2
Replies (2)
RE: Profile Avatar does not display, however the images are being saved and can be retrieved by clicking on the profile image - Added by Ilia Pushkin almost 7 years ago
I have the same problem. Have you found how to fix it?
RE: Profile Avatar does not display, however the images are being saved and can be retrieved by clicking on the profile image - Added by Bernhard Rohloff almost 7 years ago
This seemed to be an issue with the redmine_people plugin. So if you have similar problems and you have the same plugin installed, you should contact the gentlemen from RedmineUP who are the creators of it.