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Notification email not working

Added by Thibaut Comte about 10 years ago

Hi

I have a problem sending notification.
As user1, I create an issue and set myself as assignee. No email is sent.
Same prob if I set myself as watcher
Same prob if admin create an issue and add me as assignee or watcher.

As user1, in my account I have :

As admin, in config I have :

Can anyone help me?

My Ruby implementation
ruby 1.9.3

my rails version
Rails 3.2

OS :
Windows Server 2012 R2

Database :
Mysql 5.6

Server :
Webrick


Replies (1)

RE: Notification email not working - Added by Denis Pxxx about 10 years ago

Hi,
1. Did you configure your email account es explained in http://www.redmine.org/projects/redmine/wiki/EmailConfiguration ?
2. Did you try to send a test-email from Administration -> Confuguration -> EmailNotification -> Link at the bottom right corner.
3. Are there invalid email addresses defined for project members, who has to be notified? For some reason notifications fail if one of the members has an invalid email address.

Check that issues in the mentioned order.

Good luck

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